TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy to understand and use Finished return in approx 3 hrs. Have used T-Tax for 15+ years with no problems.
Date published: 2022-03-05
Rated 5 out of 5 by from Love TurboTax! I've been using TurboTax for as long as I can remember. Before that I did it by hand ... since sweet 16 (EZ Form days). Totally recommend it!
Date published: 2022-03-05
Rated 5 out of 5 by from Excellent it was affordable It was really easy and I really you with turbo tax
Date published: 2022-03-05
Rated 1 out of 5 by from Hidden last minute efile fee Turbotax charged a fee to efile, they did not disclose when paying to the state service.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is the very best! I have consistently used this software for over 15 years! I strongly recommend this to everyone based on its ease of use, accuracy and being so comprehensive in maximizing your refunds!
Date published: 2022-03-05
Rated 1 out of 5 by from Just a big rug pull!!! The service has been the same for years, so it's not like a bunch of development goes into these tax programs. They are the reason the IRS doesn't do it all for us. At the end of "File for free" there is always some hitch to pull money out of us when you're basically done.
Date published: 2022-03-05
Rated 4 out of 5 by from Good It's to slow ,but informative,has a habit of kicking you off but saves progress frequently that's nice
Date published: 2022-03-05
Rated 5 out of 5 by from set up Very patient and explains the process very clearly.  
Date published: 2022-03-05
Rated 4 out of 5 by from The Jury is out I love the easy instructions that guide you through the return and give you an explanation so you know you are doing things correctly. I am not happy with the hidden fees.
Date published: 2022-03-05
Rated 3 out of 5 by from a bit confusing using it for the first time Unfortunately, I was unable to get help for my questions. Maybe I was not doing it right, who knows we will see if everything comes out alright it was my first time using this product
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to understand and use Finished return in approx 3 hrs. Have used T-Tax for 15+ years with no problems.
Date published: 2022-03-05
Rated 5 out of 5 by from Love TurboTax! I've been using TurboTax for as long as I can remember. Before that I did it by hand ... since sweet 16 (EZ Form days). Totally recommend it!
Date published: 2022-03-05
Rated 5 out of 5 by from Excellent it was affordable It was really easy and I really you with turbo tax
Date published: 2022-03-05
Rated 1 out of 5 by from Hidden last minute efile fee Turbotax charged a fee to efile, they did not disclose when paying to the state service.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is the very best! I have consistently used this software for over 15 years! I strongly recommend this to everyone based on its ease of use, accuracy and being so comprehensive in maximizing your refunds!
Date published: 2022-03-05
Rated 1 out of 5 by from Just a big rug pull!!! The service has been the same for years, so it's not like a bunch of development goes into these tax programs. They are the reason the IRS doesn't do it all for us. At the end of "File for free" there is always some hitch to pull money out of us when you're basically done.
Date published: 2022-03-05
Rated 4 out of 5 by from Good It's to slow ,but informative,has a habit of kicking you off but saves progress frequently that's nice
Date published: 2022-03-05
Rated 5 out of 5 by from set up Very patient and explains the process very clearly.  
Date published: 2022-03-05
Rated 4 out of 5 by from The Jury is out I love the easy instructions that guide you through the return and give you an explanation so you know you are doing things correctly. I am not happy with the hidden fees.
Date published: 2022-03-05
Rated 3 out of 5 by from a bit confusing using it for the first time Unfortunately, I was unable to get help for my questions. Maybe I was not doing it right, who knows we will see if everything comes out alright it was my first time using this product
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5130