TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So helpful I ran in to a few snags this year and the staff was so helpful! Highly recommend!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbo Tax was horrible I gave up. Could not get system to work. Could not e file.
Date published: 2021-04-06
Rated 5 out of 5 by from Quick, easy, thorough Quick, easy, thorough best in the business trust me
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Covers it all! I use Turbo Tax every year. It covers everything I need, and double checks it all for me.
Date published: 2021-04-06
Rated 5 out of 5 by from AWESOME!! THEY ARE QUICK AND EASY!VERY ACCURATE AND VERY HELPFULL!
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is the greatest! They are so very helpful and so easy to file my return! Thank you, Turbo Tax!!!!
Date published: 2021-04-06
Rated 2 out of 5 by from getting worse every year it is getting harder every year to get trough the program. The price to file is ridiculous.
Date published: 2021-04-06
Rated 5 out of 5 by from Loved it! Everything went really smooth. I was able to file my taxes in no time! Thanks TurboTax!
Date published: 2021-04-06
Rated 3 out of 5 by from Stop hiding fees Yeah, it's fast and easy. But once again some fees showed up that it didn't tell me about and I would have to go back about 10 steps to remove. Also, if I say I don't want a service, stop asking me after every step to add it. I said no already. I'm just so tired of every year more and more fees get added. I'll definitely be looking for other options next year.
Date published: 2021-04-06
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX MADE IT EASY TO FOLLOW DIRECTIONS OR INSTRUCTIONS WITH ADDING AND SUBMITTING YOUR W-2'S FOR FILING YOUR TAXES... I WILL USE THEM AGAIN AND HIGHLY RECOMMEND TO EVERYONE THAT IS ELIGIBLE.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 5080
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So helpful I ran in to a few snags this year and the staff was so helpful! Highly recommend!
Date published: 2021-04-06
Rated 1 out of 5 by from Turbo Tax was horrible I gave up. Could not get system to work. Could not e file.
Date published: 2021-04-06
Rated 5 out of 5 by from Quick, easy, thorough Quick, easy, thorough best in the business trust me
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Covers it all! I use Turbo Tax every year. It covers everything I need, and double checks it all for me.
Date published: 2021-04-06
Rated 5 out of 5 by from AWESOME!! THEY ARE QUICK AND EASY!VERY ACCURATE AND VERY HELPFULL!
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is the greatest! They are so very helpful and so easy to file my return! Thank you, Turbo Tax!!!!
Date published: 2021-04-06
Rated 2 out of 5 by from getting worse every year it is getting harder every year to get trough the program. The price to file is ridiculous.
Date published: 2021-04-06
Rated 5 out of 5 by from Loved it! Everything went really smooth. I was able to file my taxes in no time! Thanks TurboTax!
Date published: 2021-04-06
Rated 3 out of 5 by from Stop hiding fees Yeah, it's fast and easy. But once again some fees showed up that it didn't tell me about and I would have to go back about 10 steps to remove. Also, if I say I don't want a service, stop asking me after every step to add it. I said no already. I'm just so tired of every year more and more fees get added. I'll definitely be looking for other options next year.
Date published: 2021-04-06
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX MADE IT EASY TO FOLLOW DIRECTIONS OR INSTRUCTIONS WITH ADDING AND SUBMITTING YOUR W-2'S FOR FILING YOUR TAXES... I WILL USE THEM AGAIN AND HIGHLY RECOMMEND TO EVERYONE THAT IS ELIGIBLE.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 5080