TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Somewhat thorough, but CONSTANT upcharges I’ve used TurboTax for several years now, and it tends to get the job done OK. It has become increasingly expensive, however, and it constantly asks you to pay more money to do certain types of filing. I find this price-prohibitive since it would make more sense to charge a little bit of a larger fee at the beginning, but include more services. I don’t know if I’m going to use them again.
Date published: 2022-03-12
Rated 3 out of 5 by from Turbotax is very good HAD A PROBLEM WITH SCHEDULE B FORM 1116 AND HOPE THIS PROBLEM WAS CORRECTED
Date published: 2022-03-12
Rated 4 out of 5 by from TurboTax I find at times difficult to follow the instructions; however, it does help with the recheck
Date published: 2022-03-12
Rated 5 out of 5 by from Love it! Very nice quality! Love Turbo Tax!! Have used it for years!! Will use it in the future!! My granddaughter & son use it also!!
Date published: 2022-03-12
Rated 5 out of 5 by from Been Using Turbotax for Years A work colleague told me recently his wife cried a few years ago when facing their taxes. I told him I used Turbotax and it made them very straightforward.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax makes filing easy This is an excellent software that covers all details and tax filing issues but with ease and simplicity.
Date published: 2022-03-12
Rated 5 out of 5 by from Works well Seamless transfer of data year to year. Good simple instructions
Date published: 2022-03-12
Rated 5 out of 5 by from I feel like a Pro! 8+ years doing my own taxes with TurboTax help is EZ you get that Pro feeling.
Date published: 2022-03-12
Rated 4 out of 5 by from Some points for improvement I got all the calls for help whenever I needed. But for Full Service, my phone didn't ring several times when the full service team tried to call. The only way I know they called is because I got an email saying they tried to reach me. It was strange and a rather frustrating. A 'scheduler tool' that works based on the expert's availabitly would be great to avoid back and forth messaging for setting a call time.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is Great! The entire experience was great! Professional and prompt serivce.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Somewhat thorough, but CONSTANT upcharges I’ve used TurboTax for several years now, and it tends to get the job done OK. It has become increasingly expensive, however, and it constantly asks you to pay more money to do certain types of filing. I find this price-prohibitive since it would make more sense to charge a little bit of a larger fee at the beginning, but include more services. I don’t know if I’m going to use them again.
Date published: 2022-03-12
Rated 3 out of 5 by from Turbotax is very good HAD A PROBLEM WITH SCHEDULE B FORM 1116 AND HOPE THIS PROBLEM WAS CORRECTED
Date published: 2022-03-12
Rated 4 out of 5 by from TurboTax I find at times difficult to follow the instructions; however, it does help with the recheck
Date published: 2022-03-12
Rated 5 out of 5 by from Love it! Very nice quality! Love Turbo Tax!! Have used it for years!! Will use it in the future!! My granddaughter & son use it also!!
Date published: 2022-03-12
Rated 5 out of 5 by from Been Using Turbotax for Years A work colleague told me recently his wife cried a few years ago when facing their taxes. I told him I used Turbotax and it made them very straightforward.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax makes filing easy This is an excellent software that covers all details and tax filing issues but with ease and simplicity.
Date published: 2022-03-12
Rated 5 out of 5 by from Works well Seamless transfer of data year to year. Good simple instructions
Date published: 2022-03-12
Rated 5 out of 5 by from I feel like a Pro! 8+ years doing my own taxes with TurboTax help is EZ you get that Pro feeling.
Date published: 2022-03-12
Rated 4 out of 5 by from Some points for improvement I got all the calls for help whenever I needed. But for Full Service, my phone didn't ring several times when the full service team tried to call. The only way I know they called is because I got an email saying they tried to reach me. It was strange and a rather frustrating. A 'scheduler tool' that works based on the expert's availabitly would be great to avoid back and forth messaging for setting a call time.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is Great! The entire experience was great! Professional and prompt serivce.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5035