TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Wish the updates wouldn't cause problems Get hung up on updates even though I turn off firewall and won't let me e-file. Same problem last year.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Easy to use and very fast results. Will recommend to friends
Date published: 2022-03-07
Rated 1 out of 5 by from Complicated and upselling all the time The software seems complicated, it is asking me for soo many things. I know itemized deductions are not worth it for my case because I just don't have many items to deduct. Also, now Turbotax tries to sell services and charge so much money for services. Next year I'm looking for an alternative.
Date published: 2022-03-07
Rated 5 out of 5 by from Ms. Althea is Awesome! Ms. Althea was a great help! She took the time to answer my question in a timely manner. Thank you, Ms. Althea!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is easy and reliable TurboTax made the process easy and safe. I would recommend to anyone!
Date published: 2022-03-07
Rated 4 out of 5 by from TurboTax effective Hopefully all works well, seemed simple enough, thanks Patricia for the help!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is Good Turbo tax is safe and easy to use. Even with the new changes I was able to navigate through each page. After my return was rejected Turbo tax told me what the problem was.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so great! Turbo tax takes me step through step to make sure I’m getting the maximum refund possible and explains anything to me that I am unsure about! It’s so convenient and quick to use! I’ve filed with them for the last 4 years and will continue to file with them!
Date published: 2022-03-07
Rated 4 out of 5 by from easy to use Turbo Tax is always easy to use and we get quick refunds
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax was fine! I have used Turbo Tax for several years and it has worked.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5018
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Wish the updates wouldn't cause problems Get hung up on updates even though I turn off firewall and won't let me e-file. Same problem last year.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Easy to use and very fast results. Will recommend to friends
Date published: 2022-03-07
Rated 1 out of 5 by from Complicated and upselling all the time The software seems complicated, it is asking me for soo many things. I know itemized deductions are not worth it for my case because I just don't have many items to deduct. Also, now Turbotax tries to sell services and charge so much money for services. Next year I'm looking for an alternative.
Date published: 2022-03-07
Rated 5 out of 5 by from Ms. Althea is Awesome! Ms. Althea was a great help! She took the time to answer my question in a timely manner. Thank you, Ms. Althea!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is easy and reliable TurboTax made the process easy and safe. I would recommend to anyone!
Date published: 2022-03-07
Rated 4 out of 5 by from TurboTax effective Hopefully all works well, seemed simple enough, thanks Patricia for the help!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is Good Turbo tax is safe and easy to use. Even with the new changes I was able to navigate through each page. After my return was rejected Turbo tax told me what the problem was.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is so great! Turbo tax takes me step through step to make sure I’m getting the maximum refund possible and explains anything to me that I am unsure about! It’s so convenient and quick to use! I’ve filed with them for the last 4 years and will continue to file with them!
Date published: 2022-03-07
Rated 4 out of 5 by from easy to use Turbo Tax is always easy to use and we get quick refunds
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax was fine! I have used Turbo Tax for several years and it has worked.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5018