TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Great! Bonnie - the Advisor helped me with my questions and concerns. After her review of my returns, I was ready to file!
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden Fees I hate in the end it forces individuals to have a deluxe package when it didn't change my refund nor did it put in the info, everything was put in by myself; its only saving your info for future tax claims and that is not worth 150. extra 40 because it's coming from your federal instead of paying up front. Only reason why I did turbotax is because HR&block is down and taxes are due today. Never again.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to use It was easy to use and did what I needed it to do.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo tax is okay It was okay, takes to long to do, but it works, will us next year
Date published: 2021-05-17
Rated 5 out of 5 by from Efficiently remarkable and greatly improved! Did not require this extra assistance. The instructions and prompts were so concise and clear with great pointers and explanations.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was very helpful TurboTax was very helpful in this years filing. The scan the W-2 feature took all the guess work out of plugging in all the information. I had no issues and filing was a snap this year. I did not worry if all the information was correct. Five stars this year.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly Easy to use, was very easy, this survey is becoming ridiculous
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is efficient and easy to complete Taxes Great product that walks you through the entire process
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is very detailed and efficient. TurboTax found deductions that I would not have thought about. Thanks!
Date published: 2021-05-17
Rated 3 out of 5 by from User friendly but expensive They do not give you the option to go to standard deduction when you know that's what you want. They basicly force you to provide unnessary details that don't ultimately contribute to the deduction. Its a good service. But I think it costs to much. And it pushes expensive security products multiple times while filling the worksheets. I don't know who needs security on their tax forms like that. But certainly not me, or most people useing standard deductions.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! Bonnie - the Advisor helped me with my questions and concerns. After her review of my returns, I was ready to file!
Date published: 2021-05-17
Rated 2 out of 5 by from Hidden Fees I hate in the end it forces individuals to have a deluxe package when it didn't change my refund nor did it put in the info, everything was put in by myself; its only saving your info for future tax claims and that is not worth 150. extra 40 because it's coming from your federal instead of paying up front. Only reason why I did turbotax is because HR&block is down and taxes are due today. Never again.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was easy to use It was easy to use and did what I needed it to do.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo tax is okay It was okay, takes to long to do, but it works, will us next year
Date published: 2021-05-17
Rated 5 out of 5 by from Efficiently remarkable and greatly improved! Did not require this extra assistance. The instructions and prompts were so concise and clear with great pointers and explanations.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax was very helpful TurboTax was very helpful in this years filing. The scan the W-2 feature took all the guess work out of plugging in all the information. I had no issues and filing was a snap this year. I did not worry if all the information was correct. Five stars this year.
Date published: 2021-05-17
Rated 5 out of 5 by from User friendly Easy to use, was very easy, this survey is becoming ridiculous
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is efficient and easy to complete Taxes Great product that walks you through the entire process
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is very detailed and efficient. TurboTax found deductions that I would not have thought about. Thanks!
Date published: 2021-05-17
Rated 3 out of 5 by from User friendly but expensive They do not give you the option to go to standard deduction when you know that's what you want. They basicly force you to provide unnessary details that don't ultimately contribute to the deduction. Its a good service. But I think it costs to much. And it pushes expensive security products multiple times while filling the worksheets. I don't know who needs security on their tax forms like that. But certainly not me, or most people useing standard deductions.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 4993