TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best accountability system in place Very good and reliable CPA trained informed agents to help. I have been with Turbo Tax now for 7 years and very happy with them.
Date published: 2021-04-07
Rated 5 out of 5 by from Simple and quick It was a simple process to file, no complicated tax questions.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBO TAX THE BEST I love using turbo tax the only one that I used for very long time so please keep up the good work
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome and Reliable! Long time user of TurboTax ... We love this product!
Date published: 2021-04-07
Rated 3 out of 5 by from T-Tax Review 'Free' version -- not really. Added cost for Deluxe didn't give me the bells and whistles for starting with Deluxe as I have for many years. Next year -- back to starting with Deluxe.
Date published: 2021-04-07
Rated 5 out of 5 by from FAST AND EASY FIRST TIME TO EVER FILE. QUICK, EASY. WILL USE TURBOTAX NEXT YEAR.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax checks & rechecks 4 accuracy! I entered some identifying numbers incorrectly. TurboTax caught it and notified me to correct the information. I reviewed everything page by page and resubmitted with no more problems. I'm a retired RN, not an accountant! Thank you TurboTax!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Helpful TurboTax helps reduce the stress of filing taxes. When questions are unclear there are links to click that will quickly clarify the question/confusion in a paragraph or two. Very Helpful.
Date published: 2021-04-07
Rated 4 out of 5 by from Still Some Quirks After about 10 years of using Turbo Tax, I have almost learned to anticipate its quirks and take appropriate action. The most annoying problem occurs when entering information from the 1099 DIV and INT forms. There is no instruction during the interview that tax exempt interest/dividends must be separated from the other interest/dividends and entered by source. This is not necessary for federal taxes but must be done for state taxes if they exempt certain interest/dividend income.
Date published: 2021-04-07
Rated 4 out of 5 by from Pretty easy and straightforward Great for new tax people but if your situation has any uniqueness, you must be very diligent. I have used other programs and think Turbotax is best
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best accountability system in place Very good and reliable CPA trained informed agents to help. I have been with Turbo Tax now for 7 years and very happy with them.
Date published: 2021-04-07
Rated 5 out of 5 by from Simple and quick It was a simple process to file, no complicated tax questions.
Date published: 2021-04-07
Rated 5 out of 5 by from TURBO TAX THE BEST I love using turbo tax the only one that I used for very long time so please keep up the good work
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome and Reliable! Long time user of TurboTax ... We love this product!
Date published: 2021-04-07
Rated 3 out of 5 by from T-Tax Review 'Free' version -- not really. Added cost for Deluxe didn't give me the bells and whistles for starting with Deluxe as I have for many years. Next year -- back to starting with Deluxe.
Date published: 2021-04-07
Rated 5 out of 5 by from FAST AND EASY FIRST TIME TO EVER FILE. QUICK, EASY. WILL USE TURBOTAX NEXT YEAR.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax checks & rechecks 4 accuracy! I entered some identifying numbers incorrectly. TurboTax caught it and notified me to correct the information. I reviewed everything page by page and resubmitted with no more problems. I'm a retired RN, not an accountant! Thank you TurboTax!
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Helpful TurboTax helps reduce the stress of filing taxes. When questions are unclear there are links to click that will quickly clarify the question/confusion in a paragraph or two. Very Helpful.
Date published: 2021-04-07
Rated 4 out of 5 by from Still Some Quirks After about 10 years of using Turbo Tax, I have almost learned to anticipate its quirks and take appropriate action. The most annoying problem occurs when entering information from the 1099 DIV and INT forms. There is no instruction during the interview that tax exempt interest/dividends must be separated from the other interest/dividends and entered by source. This is not necessary for federal taxes but must be done for state taxes if they exempt certain interest/dividend income.
Date published: 2021-04-07
Rated 4 out of 5 by from Pretty easy and straightforward Great for new tax people but if your situation has any uniqueness, you must be very diligent. I have used other programs and think Turbotax is best
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4980