TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Very convenient I am very impressed at how TurboTax Business was able to take the very complex estate/business tax variables and break them down in an easy to follow interview format. The only negative was that it kind of left me hanging on my IN State tax, which the program does not support. I had to do the research on my own to learn that the IN Estate Tax Return is not needed in my case. Big thumbs up overall though.
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo tax saves me again They make it so easy to take care of this awful process. I had my 2020 taxes down in less than an hour ans I didn’t have to leave my home!
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo Tax is convenient and easy to use! I have used Turbo Tax for several Years now and have never had a problem. Its easy to understand and easy to use.
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is great. Will continue using it and recommend it to our friends.
Date published: 2021-09-26
Rated 1 out of 5 by from So many Missing Forms No 709 Gift Form is bad. Multiple 1116 is just horrendous Connection to so many institutions is missing (e.g. Computershare & Merrill don't work) Many required forms are missing
Date published: 2021-09-26
Rated 3 out of 5 by from Is awesome and help when needed and will call . Very helpful and will make sure you get the best return
Date published: 2021-09-25
Rated 5 out of 5 by from Turbo Tax Super Simple easy to use, love doing my taxes online, if I ever have a question I can easily find an answer.
Date published: 2021-09-25
Rated 5 out of 5 by from AMAZING Let me tell ya fella, TurboTax rocks my socks when it comes to tax returns. They really took the extra mile with their user-friendly website and secure login. It sure makes filing my taxes a breeze, especially after the wild year of COVID 19. Unemployment was a hassle trying to get my information in a timely matter, forcing me to file for an extension. But, no worries! TurboTax to the rescue. Thanks again TT, -Happy Customer
Date published: 2021-09-25
Rated 3 out of 5 by from User for many years but frustrated. I still struggle to complete my return with confidence I've done it correctly. Now I want to file an amended return and I can't find how to do that.
Date published: 2021-09-25
Rated 5 out of 5 by from TurboTax is a very solid online product Solid customer service, and over years and years of developing this product it seems it has gotten better and better and easier to use. Being able to pull up a customer service tax agent by video for free is really solid. Hard to imagine someone would have a very difficult time with this. Probably as easy as possible
Date published: 2021-09-25
All TurboTax® Offerings Reviews - Page 4899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very convenient I am very impressed at how TurboTax Business was able to take the very complex estate/business tax variables and break them down in an easy to follow interview format. The only negative was that it kind of left me hanging on my IN State tax, which the program does not support. I had to do the research on my own to learn that the IN Estate Tax Return is not needed in my case. Big thumbs up overall though.
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo tax saves me again They make it so easy to take care of this awful process. I had my 2020 taxes down in less than an hour ans I didn’t have to leave my home!
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo Tax is convenient and easy to use! I have used Turbo Tax for several Years now and have never had a problem. Its easy to understand and easy to use.
Date published: 2021-09-26
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is great. Will continue using it and recommend it to our friends.
Date published: 2021-09-26
Rated 1 out of 5 by from So many Missing Forms No 709 Gift Form is bad. Multiple 1116 is just horrendous Connection to so many institutions is missing (e.g. Computershare & Merrill don't work) Many required forms are missing
Date published: 2021-09-26
Rated 3 out of 5 by from Is awesome and help when needed and will call . Very helpful and will make sure you get the best return
Date published: 2021-09-25
Rated 5 out of 5 by from Turbo Tax Super Simple easy to use, love doing my taxes online, if I ever have a question I can easily find an answer.
Date published: 2021-09-25
Rated 5 out of 5 by from AMAZING Let me tell ya fella, TurboTax rocks my socks when it comes to tax returns. They really took the extra mile with their user-friendly website and secure login. It sure makes filing my taxes a breeze, especially after the wild year of COVID 19. Unemployment was a hassle trying to get my information in a timely matter, forcing me to file for an extension. But, no worries! TurboTax to the rescue. Thanks again TT, -Happy Customer
Date published: 2021-09-25
Rated 3 out of 5 by from User for many years but frustrated. I still struggle to complete my return with confidence I've done it correctly. Now I want to file an amended return and I can't find how to do that.
Date published: 2021-09-25
Rated 5 out of 5 by from TurboTax is a very solid online product Solid customer service, and over years and years of developing this product it seems it has gotten better and better and easier to use. Being able to pull up a customer service tax agent by video for free is really solid. Hard to imagine someone would have a very difficult time with this. Probably as easy as possible
Date published: 2021-09-25
All TurboTax® Offerings Reviews - Page 4899