TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thank you! I received help through TurboTax Live--the option was so helpful! Very easy to follow along especially with the screen sharing option.
Date published: 2021-05-18
Rated 5 out of 5 by from easy It was very easy to file. Don't wait till the last minute, but if you do. . . It is easy
Date published: 2021-05-18
Rated 5 out of 5 by from Why Did I Ever File My Taxes on My Own? I used to pen and paper do my taxes on my own and I'm not sure why I did that! Turbo Tax has made my life so much easier. My husband and I both file Schedule C and it makes the whole process SO much easier. We even found a state tax credit this year we were missing out on. Also it helps so much to get expert advice on demand. Thank you, TurboTax!
Date published: 2021-05-18
Rated 5 out of 5 by from Live premier option is. wonderful! WE have used turbotax for several years ,but this was the first year we used the turboTax Live Premier. It was the best decision we have ever made in tax preparation. We were bogged down many times with tax questions and twice received expert advice that saved us from many frustrating hours. Our first expert was Lisa with 19 years experience, and our second was Heather with 16 years experience. Both were outstanding. Many thanks to you both! My only regret was not calling sooner. You saved me many, many hours of work.
Date published: 2021-05-18
Rated 2 out of 5 by from waste web based works better and doesn't cost as much. Ugly UI, poorly formatted. Looks like it came from windows 95
Date published: 2021-05-18
Rated 5 out of 5 by from WONDERFUL APP GREAT APP EVEN AT THE LAST MINUTE FILING EASY TO USE
Date published: 2021-05-18
Rated 5 out of 5 by from Thank you Turbo Tax I forgot I hadn't done my taxes and did it quick with turbo tax
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax easy to use and an awesome program Program worked well. I did not have to ask for help.
Date published: 2021-05-18
Rated 5 out of 5 by from Long Time Customer Appreciate the option to purchase Audit Defender without the additional talk to an expert option.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax is very user friendly; quick, painless, professional, and thorough.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you! I received help through TurboTax Live--the option was so helpful! Very easy to follow along especially with the screen sharing option.
Date published: 2021-05-18
Rated 5 out of 5 by from easy It was very easy to file. Don't wait till the last minute, but if you do. . . It is easy
Date published: 2021-05-18
Rated 5 out of 5 by from Why Did I Ever File My Taxes on My Own? I used to pen and paper do my taxes on my own and I'm not sure why I did that! Turbo Tax has made my life so much easier. My husband and I both file Schedule C and it makes the whole process SO much easier. We even found a state tax credit this year we were missing out on. Also it helps so much to get expert advice on demand. Thank you, TurboTax!
Date published: 2021-05-18
Rated 5 out of 5 by from Live premier option is. wonderful! WE have used turbotax for several years ,but this was the first year we used the turboTax Live Premier. It was the best decision we have ever made in tax preparation. We were bogged down many times with tax questions and twice received expert advice that saved us from many frustrating hours. Our first expert was Lisa with 19 years experience, and our second was Heather with 16 years experience. Both were outstanding. Many thanks to you both! My only regret was not calling sooner. You saved me many, many hours of work.
Date published: 2021-05-18
Rated 2 out of 5 by from waste web based works better and doesn't cost as much. Ugly UI, poorly formatted. Looks like it came from windows 95
Date published: 2021-05-18
Rated 5 out of 5 by from WONDERFUL APP GREAT APP EVEN AT THE LAST MINUTE FILING EASY TO USE
Date published: 2021-05-18
Rated 5 out of 5 by from Thank you Turbo Tax I forgot I hadn't done my taxes and did it quick with turbo tax
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax easy to use and an awesome program Program worked well. I did not have to ask for help.
Date published: 2021-05-18
Rated 5 out of 5 by from Long Time Customer Appreciate the option to purchase Audit Defender without the additional talk to an expert option.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax is very user friendly; quick, painless, professional, and thorough.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4862