TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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Rated 3 out of 5 by
SUE 100 from
TURBOTAX WAS DIFFICULT
MORE FORMS AND QUESTIONS, I FOUND IT CONFUSING LIVE HELP WAS SLOW IN RESPONSE
Date published: 2022-03-09
Rated 5 out of 5 by
Sara2000 from
TurboTax Live super helpful
Life seems busier than ever and having TurboTax Live helped remove one more to-do off my list. My expert, Kim, was fast and efficient, and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by
madpotr from
great
I've been using turbo tax for years and so far so good
Date published: 2022-03-09
Rated 5 out of 5 by
JacieV from
Very helpful and available
Lauren was my tax return expert. She was extremely helpful and communicative with me. Everything was very easy and she had my best interest in mind.
Date published: 2022-03-09
Rated 5 out of 5 by
G4mutpl4y5 from
Helpful, Calm Customer Service
Shirley was WONDERFUL! She was patient with me and stayed calm the entire hour and a half we were working.
Date published: 2022-03-09
Rated 5 out of 5 by
Kmetr from
Turbo Tax Business
We use this year after year for our S Corp and it is very easy to use. The help by other members that use is also very helpful! Thank you TT!
Date published: 2022-03-09
Rated 3 out of 5 by
Clem Kadiddlehopper from
TurboTax
Software should flow from one section to another instead of going back to main area and then going to next section. Much wasted time. When asked how we filed last year, I checked box for filing jointly. Then I was asked for and AGI for each one of us. Since I only had one figure on the 2020 return, that is the one I used. My e-file was rejected. FRUSTRATING!!!!
Date published: 2022-03-09
Rated 4 out of 5 by
Bob12161946 from
TurboTax Not as good as last year
This year's was worded in a strange manner. To get to a 1099R from the Army Retirement system, I had to select a box titled "Financial Institution". When did the government earn the classification as a financial institution?
Date published: 2022-03-09
Rated 5 out of 5 by
lil Debi from
awesome
I had made a mistake on my Medical Claim. Turbo Tax contacted me with direction. AWESOME!
Date published: 2022-03-09
Rated 5 out of 5 by
Mandradee from
TURBO TAX ROCKS!!!
LOVE LOVE LOVE using Turbo Tax for all of my filing
All TurboTax® Offerings Reviews - Page 4849
Date published: 2022-03-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
SUE 100 from
TURBOTAX WAS DIFFICULT
MORE FORMS AND QUESTIONS, I FOUND IT CONFUSING LIVE HELP WAS SLOW IN RESPONSE
Date published: 2022-03-09
Rated 5 out of 5 by
Sara2000 from
TurboTax Live super helpful
Life seems busier than ever and having TurboTax Live helped remove one more to-do off my list. My expert, Kim, was fast and efficient, and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by
madpotr from
great
I've been using turbo tax for years and so far so good
Date published: 2022-03-09
Rated 5 out of 5 by
JacieV from
Very helpful and available
Lauren was my tax return expert. She was extremely helpful and communicative with me. Everything was very easy and she had my best interest in mind.
Date published: 2022-03-09
Rated 5 out of 5 by
G4mutpl4y5 from
Helpful, Calm Customer Service
Shirley was WONDERFUL! She was patient with me and stayed calm the entire hour and a half we were working.
Date published: 2022-03-09
Rated 5 out of 5 by
Kmetr from
Turbo Tax Business
We use this year after year for our S Corp and it is very easy to use. The help by other members that use is also very helpful! Thank you TT!
Date published: 2022-03-09
Rated 3 out of 5 by
Clem Kadiddlehopper from
TurboTax
Software should flow from one section to another instead of going back to main area and then going to next section. Much wasted time. When asked how we filed last year, I checked box for filing jointly. Then I was asked for and AGI for each one of us. Since I only had one figure on the 2020 return, that is the one I used. My e-file was rejected. FRUSTRATING!!!!
Date published: 2022-03-09
Rated 4 out of 5 by
Bob12161946 from
TurboTax Not as good as last year
This year's was worded in a strange manner. To get to a 1099R from the Army Retirement system, I had to select a box titled "Financial Institution". When did the government earn the classification as a financial institution?
Date published: 2022-03-09
Rated 5 out of 5 by
lil Debi from
awesome
I had made a mistake on my Medical Claim. Turbo Tax contacted me with direction. AWESOME!
Date published: 2022-03-09
Rated 5 out of 5 by
Mandradee from
TURBO TAX ROCKS!!!
LOVE LOVE LOVE using Turbo Tax for all of my filing
All TurboTax® Offerings Reviews - Page 4849
Date published: 2022-03-09