TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from TURBOTAX WAS DIFFICULT MORE FORMS AND QUESTIONS, I FOUND IT CONFUSING LIVE HELP WAS SLOW IN RESPONSE
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Live super helpful Life seems busier than ever and having TurboTax Live helped remove one more to-do off my list. My expert, Kim, was fast and efficient, and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from great I've been using turbo tax for years and so far so good
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful and available Lauren was my tax return expert. She was extremely helpful and communicative with me. Everything was very easy and she had my best interest in mind.
Date published: 2022-03-09
Rated 5 out of 5 by from Helpful, Calm Customer Service Shirley was WONDERFUL! She was patient with me and stayed calm the entire hour and a half we were working.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax Business We use this year after year for our S Corp and it is very easy to use. The help by other members that use is also very helpful! Thank you TT!
Date published: 2022-03-09
Rated 3 out of 5 by from TurboTax Software should flow from one section to another instead of going back to main area and then going to next section. Much wasted time. When asked how we filed last year, I checked box for filing jointly. Then I was asked for and AGI for each one of us. Since I only had one figure on the 2020 return, that is the one I used. My e-file was rejected. FRUSTRATING!!!!
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Not as good as last year This year's was worded in a strange manner. To get to a 1099R from the Army Retirement system, I had to select a box titled "Financial Institution". When did the government earn the classification as a financial institution?
Date published: 2022-03-09
Rated 5 out of 5 by from awesome I had made a mistake on my Medical Claim. Turbo Tax contacted me with direction. AWESOME!
Date published: 2022-03-09
Rated 5 out of 5 by from TURBO TAX ROCKS!!! LOVE LOVE LOVE using Turbo Tax for all of my filing
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4849
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBOTAX WAS DIFFICULT MORE FORMS AND QUESTIONS, I FOUND IT CONFUSING LIVE HELP WAS SLOW IN RESPONSE
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Live super helpful Life seems busier than ever and having TurboTax Live helped remove one more to-do off my list. My expert, Kim, was fast and efficient, and friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from great I've been using turbo tax for years and so far so good
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful and available Lauren was my tax return expert. She was extremely helpful and communicative with me. Everything was very easy and she had my best interest in mind.
Date published: 2022-03-09
Rated 5 out of 5 by from Helpful, Calm Customer Service Shirley was WONDERFUL! She was patient with me and stayed calm the entire hour and a half we were working.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax Business We use this year after year for our S Corp and it is very easy to use. The help by other members that use is also very helpful! Thank you TT!
Date published: 2022-03-09
Rated 3 out of 5 by from TurboTax Software should flow from one section to another instead of going back to main area and then going to next section. Much wasted time. When asked how we filed last year, I checked box for filing jointly. Then I was asked for and AGI for each one of us. Since I only had one figure on the 2020 return, that is the one I used. My e-file was rejected. FRUSTRATING!!!!
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Not as good as last year This year's was worded in a strange manner. To get to a 1099R from the Army Retirement system, I had to select a box titled "Financial Institution". When did the government earn the classification as a financial institution?
Date published: 2022-03-09
Rated 5 out of 5 by from awesome I had made a mistake on my Medical Claim. Turbo Tax contacted me with direction. AWESOME!
Date published: 2022-03-09
Rated 5 out of 5 by from TURBO TAX ROCKS!!! LOVE LOVE LOVE using Turbo Tax for all of my filing
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4849