TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from As usual, Turbotax pulled it off. Not only did Turbotax help me get the max refund, the identity theft protection I purchased found my SSN and Driver's License number on the dark web.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is really helpful. The step-by-step is very helpful. The transfer of the past year's data is really great and when we have to send it, the last year's income amount is automatically added where we don't have to go look for it.
Date published: 2022-03-15
Rated 1 out of 5 by from It needs work Every single time there was an issue that I needed to fix it didn’t show me exactly what was the actual problem, my tax returns keep getting rejected
Date published: 2022-03-15
Rated 5 out of 5 by from This app is amazing Marcia was the best , she helped me every step of the way, will recommend this service
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great Step by step details and provided easy to understand explanation
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome They’re a great filing service , and I will always use them.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax are the best I really like doing my taxes with TurboTax because they will walk you right through it very easy
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business 2021 - ran into a few issues Had problems with PPP. Resolved following the steps at https://ttlc.intuit.com/community/business-taxes/discussion/error-schedule-m-1-items-worksheet-book-txexmpt-in-outstate/00/2428933 On the final step before filing the federal and state taxes, it comes back and says there are more checks to do. Then it starts asking questions irrelevant to what I had entered. It tried to get me to file Form 3554 New Employment Credit. I eventually went into the forms and deleted it. Then it did the check again and this time it passed.
Date published: 2022-03-15
Rated 5 out of 5 by from Super easy and made it stress free First time filing my taxes All by my self and it was super simple and Just made me feel accomplished.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Business easy to use, good menus and help.able to navigate to forms or guided inputs
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from As usual, Turbotax pulled it off. Not only did Turbotax help me get the max refund, the identity theft protection I purchased found my SSN and Driver's License number on the dark web.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is really helpful. The step-by-step is very helpful. The transfer of the past year's data is really great and when we have to send it, the last year's income amount is automatically added where we don't have to go look for it.
Date published: 2022-03-15
Rated 1 out of 5 by from It needs work Every single time there was an issue that I needed to fix it didn’t show me exactly what was the actual problem, my tax returns keep getting rejected
Date published: 2022-03-15
Rated 5 out of 5 by from This app is amazing Marcia was the best , she helped me every step of the way, will recommend this service
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great Step by step details and provided easy to understand explanation
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is awesome They’re a great filing service , and I will always use them.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax are the best I really like doing my taxes with TurboTax because they will walk you right through it very easy
Date published: 2022-03-15
Rated 3 out of 5 by from TurboTax Business 2021 - ran into a few issues Had problems with PPP. Resolved following the steps at https://ttlc.intuit.com/community/business-taxes/discussion/error-schedule-m-1-items-worksheet-book-txexmpt-in-outstate/00/2428933 On the final step before filing the federal and state taxes, it comes back and says there are more checks to do. Then it starts asking questions irrelevant to what I had entered. It tried to get me to file Form 3554 New Employment Credit. I eventually went into the forms and deleted it. Then it did the check again and this time it passed.
Date published: 2022-03-15
Rated 5 out of 5 by from Super easy and made it stress free First time filing my taxes All by my self and it was super simple and Just made me feel accomplished.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Business easy to use, good menus and help.able to navigate to forms or guided inputs
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4814