TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy communicating Barbara was great! Easy to speak with and helped answer all questions.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy piece It took me 30 minutes to file my taxes. Easy, fast, efficient!
Date published: 2022-03-12
Rated 5 out of 5 by from Great tool and resources This is my 8th year using Turbo Tax and it has always worked great for me. Easy to use and I appreciate how answers to common questions are embedded in the process.
Date published: 2022-03-12
Rated 5 out of 5 by from a lot better to navigate I changed over to Turbo Tax from H and R Block and found that Turbo Tax simplifies the process. Much better experience.
Date published: 2022-03-12
Rated 4 out of 5 by from balance sheet things at the end very complicated to make everything balance end up having to make adjusting entries that don't correspond with anything in reality and dont change the amount of tax to make it go thru. this is unsatisfactory.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is excellent and very easy to use. I have used this tool for many years and have never been disappointed in the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from Totally Worth It! This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by from Overall good Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy communicating Barbara was great! Easy to speak with and helped answer all questions.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy piece It took me 30 minutes to file my taxes. Easy, fast, efficient!
Date published: 2022-03-12
Rated 5 out of 5 by from Great tool and resources This is my 8th year using Turbo Tax and it has always worked great for me. Easy to use and I appreciate how answers to common questions are embedded in the process.
Date published: 2022-03-12
Rated 5 out of 5 by from a lot better to navigate I changed over to Turbo Tax from H and R Block and found that Turbo Tax simplifies the process. Much better experience.
Date published: 2022-03-12
Rated 4 out of 5 by from balance sheet things at the end very complicated to make everything balance end up having to make adjusting entries that don't correspond with anything in reality and dont change the amount of tax to make it go thru. this is unsatisfactory.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is excellent and very easy to use. I have used this tool for many years and have never been disappointed in the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from Totally Worth It! This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by from Overall good Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4804