TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is awesome Filing is easy and quick with TurboTax. Took the mystery and the anxiety out of the process for me.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Is Easy and Awesome I had a great experience using TurboTax Live Full Service. This was my first time doing my taxes on my own because I just graduated from college and started working. Connie, my tax expert, was detailed and prompt every step of the way. She was incredibly patient with me, and really great at explaining things I did not understand right off the bat. I received an awesome return, and I will 100% be using TurboTax for next year's taxes.
Date published: 2022-03-15
Rated 3 out of 5 by from Sufficient but slow performance slow performance causes laptop fan to come on and other performance to slow
Date published: 2022-03-15
Rated 5 out of 5 by from Lisa Was Awesome Every tax expert I talked to on Live was very patient and helpful. Lisa was amazing.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax works well I've used TT for MANY years now, and it keeps getting better. The Intuit staff does well at entering and checking forms--made more difficult because taxing agencies are slow to issue many of the forms!
Date published: 2022-03-15
Rated 5 out of 5 by from We love Turbo Tax! It's our first time to use the full service, Jan the tax expert who helped us is very professional, very knowledgeable, very helpful and always answers our messages promptly.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax review TurboTax 2021 was great as usual. Thanks to all your staff.
Date published: 2022-03-15
Rated 3 out of 5 by from It worked...Mostly. It imported from quickbooks wrong and I spent two days trying to figure out the problem. Wouldn't print state return. Very simple company file. Shouldn't have had these problems.
Date published: 2022-03-15
Rated 4 out of 5 by from I liked how easy turbotax is to use. I liked how easy turbotax was to use. I didn't like how many times it said I was nearly finished. And I didn't want to write a review!!
Date published: 2022-03-15
Rated 2 out of 5 by from Took $90 for my tax return It was easy filing, but I do not feel I should be charged $90 to do my own taxes. Please refund me the money back, there weren't supposed to be any charges anyways.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Filing is easy and quick with TurboTax. Took the mystery and the anxiety out of the process for me.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Is Easy and Awesome I had a great experience using TurboTax Live Full Service. This was my first time doing my taxes on my own because I just graduated from college and started working. Connie, my tax expert, was detailed and prompt every step of the way. She was incredibly patient with me, and really great at explaining things I did not understand right off the bat. I received an awesome return, and I will 100% be using TurboTax for next year's taxes.
Date published: 2022-03-15
Rated 3 out of 5 by from Sufficient but slow performance slow performance causes laptop fan to come on and other performance to slow
Date published: 2022-03-15
Rated 5 out of 5 by from Lisa Was Awesome Every tax expert I talked to on Live was very patient and helpful. Lisa was amazing.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax works well I've used TT for MANY years now, and it keeps getting better. The Intuit staff does well at entering and checking forms--made more difficult because taxing agencies are slow to issue many of the forms!
Date published: 2022-03-15
Rated 5 out of 5 by from We love Turbo Tax! It's our first time to use the full service, Jan the tax expert who helped us is very professional, very knowledgeable, very helpful and always answers our messages promptly.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax review TurboTax 2021 was great as usual. Thanks to all your staff.
Date published: 2022-03-15
Rated 3 out of 5 by from It worked...Mostly. It imported from quickbooks wrong and I spent two days trying to figure out the problem. Wouldn't print state return. Very simple company file. Shouldn't have had these problems.
Date published: 2022-03-15
Rated 4 out of 5 by from I liked how easy turbotax is to use. I liked how easy turbotax was to use. I didn't like how many times it said I was nearly finished. And I didn't want to write a review!!
Date published: 2022-03-15
Rated 2 out of 5 by from Took $90 for my tax return It was easy filing, but I do not feel I should be charged $90 to do my own taxes. Please refund me the money back, there weren't supposed to be any charges anyways.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4787