TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo Tax Business is clunky Unlike the Individual return software, the Business software is clunky and constantly missing required information. There is little help and explanations to find and fix errors. Not worth the $170.
Date published: 2022-03-15
Rated 5 out of 5 by from Always appreciate your thoroughness Thank you, your product is always helpful. Easy peezy!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is good I really like using turbo tax but do not understand why you can't make the business turbo tax work on a Mac computer? It's really frustrating to have to go back and forth between two computers. Come on, get with the times!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is great We got our taxes done for free this year and it was a big help. The process was relatively quick and easy. Our professional Sean answered all my questions and concerns and was very professional, yet friendly and supportive.
Date published: 2022-03-15
Rated 5 out of 5 by from Back to Turbo Tax For the last several years I winged it and did my taxes on the IRS and States websites. It took a long time and was a bit stressful. I am back to TurboTax for good!
Date published: 2022-03-15
Rated 5 out of 5 by from Wonderful Product! Great descriptions. Step by step instructions. Easy to complete!
Date published: 2022-03-15
Rated 5 out of 5 by from Great except when dealing with foreign dividends Great except for dealing with dividends from more than 1 foreign country.
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax is fantastic Great. Very helpful. Mandy the tax expert was fantastic
Date published: 2022-03-15
Rated 4 out of 5 by from Good product that I would use again. Overall it was good but could use some toning. I'm a former accountant that started a real estate business so I'm a bit biased. The program isn't intended for experienced pros so you can get a little bogged down with silly questions which can be annoying and it makes the process take longer. That being said I was able to file my return without much trouble. I like that you can prepare multiple returns with one purchase. Here are my recommendations on how to improve 1) I would like to see a forms view that is more user friendly I know what needs to be changed on the return when I look at it but I don't know how to get there which is frustrating and time consuming, 2) When I finished my state returns it just said "not eligible for e file" I'm okay with mailing a return but I would like to know why I can't e file, 3) when you're searching for answers on the help center or website they should have a way to filter results by product, if I searched "how to edit line 14 of my k1 on turbotax business" a ton of results would come up that were useless ranging from "I got a k1 for the first time" to "do I need to upgrade because I got a k1" I eventually got my answer but it was tough. Overall I would recommend TT but they should do some updates
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax made doing returns a snap I have been using Turbo Tax for years and it gets better each time, it makes doing taxes a snap, I don't have to go through a tax person and pay extra that I don't have to.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4766
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Business is clunky Unlike the Individual return software, the Business software is clunky and constantly missing required information. There is little help and explanations to find and fix errors. Not worth the $170.
Date published: 2022-03-15
Rated 5 out of 5 by from Always appreciate your thoroughness Thank you, your product is always helpful. Easy peezy!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is good I really like using turbo tax but do not understand why you can't make the business turbo tax work on a Mac computer? It's really frustrating to have to go back and forth between two computers. Come on, get with the times!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is great We got our taxes done for free this year and it was a big help. The process was relatively quick and easy. Our professional Sean answered all my questions and concerns and was very professional, yet friendly and supportive.
Date published: 2022-03-15
Rated 5 out of 5 by from Back to Turbo Tax For the last several years I winged it and did my taxes on the IRS and States websites. It took a long time and was a bit stressful. I am back to TurboTax for good!
Date published: 2022-03-15
Rated 5 out of 5 by from Wonderful Product! Great descriptions. Step by step instructions. Easy to complete!
Date published: 2022-03-15
Rated 5 out of 5 by from Great except when dealing with foreign dividends Great except for dealing with dividends from more than 1 foreign country.
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax is fantastic Great. Very helpful. Mandy the tax expert was fantastic
Date published: 2022-03-15
Rated 4 out of 5 by from Good product that I would use again. Overall it was good but could use some toning. I'm a former accountant that started a real estate business so I'm a bit biased. The program isn't intended for experienced pros so you can get a little bogged down with silly questions which can be annoying and it makes the process take longer. That being said I was able to file my return without much trouble. I like that you can prepare multiple returns with one purchase. Here are my recommendations on how to improve 1) I would like to see a forms view that is more user friendly I know what needs to be changed on the return when I look at it but I don't know how to get there which is frustrating and time consuming, 2) When I finished my state returns it just said "not eligible for e file" I'm okay with mailing a return but I would like to know why I can't e file, 3) when you're searching for answers on the help center or website they should have a way to filter results by product, if I searched "how to edit line 14 of my k1 on turbotax business" a ton of results would come up that were useless ranging from "I got a k1 for the first time" to "do I need to upgrade because I got a k1" I eventually got my answer but it was tough. Overall I would recommend TT but they should do some updates
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax made doing returns a snap I have been using Turbo Tax for years and it gets better each time, it makes doing taxes a snap, I don't have to go through a tax person and pay extra that I don't have to.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4766