TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax did the job! Only 4 stars because Tax Prep is always time consuming and laborious. Hoping next year it will be a bit easier with base info in the system. I like the auto populate of info from W2.
Date published: 2022-03-11
Rated 1 out of 5 by from Not the best Online help it’s actually useless phone never picked up and not an actual person to be able to chat about concerns it’s all computer generated
Date published: 2022-03-11
Rated 5 out of 5 by from Easy, accurate and fast Fast to prepare a return and get a thorough audit.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Premier I tried to use Deluxe, but it provides separate Schedule C's for each 1099-NEC. I had to upgrade to Premier to get it done right.
Date published: 2022-03-11
Rated 5 out of 5 by from Quick and easy easy to use step by step explanations. Expert help if needed it
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4730
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It went really well!!!! I love my experience. I had a little trouble at the beginning but I managed to get the hang of it. I will definitely use TurboTax again.
Date published: 2022-03-11
Rated 3 out of 5 by from It does the job I've been using turbotax for years and will continue to use it, but I'm a little tired of the continuous prompts to spend more money. Especially when some under-defined blip of paperwork is requiring me to mail my state taxes instead of e-file.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax made doing my taxes quick and simple. I received a great return and was able to complete my taxes easily
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax They were very helpful and easy to use. I plan on using them again next year
Date published: 2022-03-11
Rated 3 out of 5 by from Clunky, but I guess it works This is my third year using TurboTax business, but for some reason, it couldn't import last year's info, so I had to re-enter it all. Also, we've used Quickbooks online for years, but it doesn't integrate. I had to manually enter all the QB data as well. Interface is also dated. It also assumes a certain amount of knowledge, such as when the software asks me what other forms I need to file. Should it guide me to that answer?
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax did the job! Only 4 stars because Tax Prep is always time consuming and laborious. Hoping next year it will be a bit easier with base info in the system. I like the auto populate of info from W2.
Date published: 2022-03-11
Rated 1 out of 5 by from Not the best Online help it’s actually useless phone never picked up and not an actual person to be able to chat about concerns it’s all computer generated
Date published: 2022-03-11
Rated 5 out of 5 by from Easy, accurate and fast Fast to prepare a return and get a thorough audit.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Premier I tried to use Deluxe, but it provides separate Schedule C's for each 1099-NEC. I had to upgrade to Premier to get it done right.
Date published: 2022-03-11
Rated 5 out of 5 by from Quick and easy easy to use step by step explanations. Expert help if needed it
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4730