TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Ashp07 from
Very Happy!
I paid way less than what H&R block wanted to charge me and got back more than they said as well I am very happy and will be filing with turbo for now on
Date published: 2021-03-03
Rated 5 out of 5 by
Rich1954 from
Awesome
The only issue I had was not being able to reconnect with a specific chat assistant Eloisa
Date published: 2021-03-03
Rated 5 out of 5 by
Mickeyfrom atlanta from
great job!
The experts were very helpful and I enjoyed the fast service!
Date published: 2021-03-03
Rated 4 out of 5 by
Krista33 from
Really nice to have!
I usually do my taxes on my own, but with a mortgage and trying to take advantage of the military spouse residency relief act, I was really confused. I’m so happy with my decision to have them done for me! Margaret was amazing and very knowledgeable about how to handle my unique situation.
Date published: 2021-03-03
Rated 5 out of 5 by
Starrynight71 from
Turbo Tax is Super Easy
Super easy program and fast. Explanations are great and easy to understand.
Date published: 2021-03-03
Rated 4 out of 5 by
2littl2l8 from
Solid Product
Selecting pricing options is cumbersome and confusing. Especially when only using standard deductions. Maybe that should be included in the offerings. Standard Deductions = $$, Itemized Deductions = $$. Obviously there is much more risk with itemized vs standard.
Date published: 2021-03-03
Rated 5 out of 5 by
Med111 from
EASY TO USE
Very user friendly program. Makes filing your taxes easy and enjoyable.
Date published: 2021-03-03
Rated 5 out of 5 by
Egg08 from
awesome
Went smoothly and was easy to do Thank you Will use again
Date published: 2021-03-03
Rated 5 out of 5 by
57Dreams from
I use it every year!
Always easy, always simple, easy to follow the directions and it walks you through everything.
Date published: 2021-03-03
Rated 3 out of 5 by
June1963 from
Some things do not make sense
My husband is retired Civil Service and receives a 1099-R from the Office of Personnel Management. He contributed to this pension, but was never given a total of his contributions. The e-filing was blocked because there was no such number. I entered a zero and then it was accepted. You need to add a qualifier that indicates there was no total amount ay start.
All TurboTax® Offerings Reviews - Page 468
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Ashp07 from
Very Happy!
I paid way less than what H&R block wanted to charge me and got back more than they said as well I am very happy and will be filing with turbo for now on
Date published: 2021-03-03
Rated 5 out of 5 by
Rich1954 from
Awesome
The only issue I had was not being able to reconnect with a specific chat assistant Eloisa
Date published: 2021-03-03
Rated 5 out of 5 by
Mickeyfrom atlanta from
great job!
The experts were very helpful and I enjoyed the fast service!
Date published: 2021-03-03
Rated 4 out of 5 by
Krista33 from
Really nice to have!
I usually do my taxes on my own, but with a mortgage and trying to take advantage of the military spouse residency relief act, I was really confused. I’m so happy with my decision to have them done for me! Margaret was amazing and very knowledgeable about how to handle my unique situation.
Date published: 2021-03-03
Rated 5 out of 5 by
Starrynight71 from
Turbo Tax is Super Easy
Super easy program and fast. Explanations are great and easy to understand.
Date published: 2021-03-03
Rated 4 out of 5 by
2littl2l8 from
Solid Product
Selecting pricing options is cumbersome and confusing. Especially when only using standard deductions. Maybe that should be included in the offerings. Standard Deductions = $$, Itemized Deductions = $$. Obviously there is much more risk with itemized vs standard.
Date published: 2021-03-03
Rated 5 out of 5 by
Med111 from
EASY TO USE
Very user friendly program. Makes filing your taxes easy and enjoyable.
Date published: 2021-03-03
Rated 5 out of 5 by
Egg08 from
awesome
Went smoothly and was easy to do Thank you Will use again
Date published: 2021-03-03
Rated 5 out of 5 by
57Dreams from
I use it every year!
Always easy, always simple, easy to follow the directions and it walks you through everything.
Date published: 2021-03-03
Rated 3 out of 5 by
June1963 from
Some things do not make sense
My husband is retired Civil Service and receives a 1099-R from the Office of Personnel Management. He contributed to this pension, but was never given a total of his contributions. The e-filing was blocked because there was no such number. I entered a zero and then it was accepted. You need to add a qualifier that indicates there was no total amount ay start.
All TurboTax® Offerings Reviews - Page 468
Date published: 2021-03-03