TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very Happy! I paid way less than what H&R block wanted to charge me and got back more than they said as well I am very happy and will be filing with turbo for now on
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome The only issue I had was not being able to reconnect with a specific chat assistant Eloisa
Date published: 2021-03-03
Rated 5 out of 5 by from great job! The experts were very helpful and I enjoyed the fast service!
Date published: 2021-03-03
Rated 4 out of 5 by from Really nice to have! I usually do my taxes on my own, but with a mortgage and trying to take advantage of the military spouse residency relief act, I was really confused. I’m so happy with my decision to have them done for me! Margaret was amazing and very knowledgeable about how to handle my unique situation.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Super Easy Super easy program and fast. Explanations are great and easy to understand.
Date published: 2021-03-03
Rated 4 out of 5 by from Solid Product Selecting pricing options is cumbersome and confusing. Especially when only using standard deductions. Maybe that should be included in the offerings. Standard Deductions = $$, Itemized Deductions = $$. Obviously there is much more risk with itemized vs standard.
Date published: 2021-03-03
Rated 5 out of 5 by from EASY TO USE Very user friendly program. Makes filing your taxes easy and enjoyable.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome Went smoothly and was easy to do Thank you Will use again
Date published: 2021-03-03
Rated 5 out of 5 by from I use it every year! Always easy, always simple, easy to follow the directions and it walks you through everything.
Date published: 2021-03-03
Rated 3 out of 5 by from Some things do not make sense My husband is retired Civil Service and receives a 1099-R from the Office of Personnel Management. He contributed to this pension, but was never given a total of his contributions. The e-filing was blocked because there was no such number. I entered a zero and then it was accepted. You need to add a qualifier that indicates there was no total amount ay start.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Happy! I paid way less than what H&R block wanted to charge me and got back more than they said as well I am very happy and will be filing with turbo for now on
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome The only issue I had was not being able to reconnect with a specific chat assistant Eloisa
Date published: 2021-03-03
Rated 5 out of 5 by from great job! The experts were very helpful and I enjoyed the fast service!
Date published: 2021-03-03
Rated 4 out of 5 by from Really nice to have! I usually do my taxes on my own, but with a mortgage and trying to take advantage of the military spouse residency relief act, I was really confused. I’m so happy with my decision to have them done for me! Margaret was amazing and very knowledgeable about how to handle my unique situation.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Super Easy Super easy program and fast. Explanations are great and easy to understand.
Date published: 2021-03-03
Rated 4 out of 5 by from Solid Product Selecting pricing options is cumbersome and confusing. Especially when only using standard deductions. Maybe that should be included in the offerings. Standard Deductions = $$, Itemized Deductions = $$. Obviously there is much more risk with itemized vs standard.
Date published: 2021-03-03
Rated 5 out of 5 by from EASY TO USE Very user friendly program. Makes filing your taxes easy and enjoyable.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome Went smoothly and was easy to do Thank you Will use again
Date published: 2021-03-03
Rated 5 out of 5 by from I use it every year! Always easy, always simple, easy to follow the directions and it walks you through everything.
Date published: 2021-03-03
Rated 3 out of 5 by from Some things do not make sense My husband is retired Civil Service and receives a 1099-R from the Office of Personnel Management. He contributed to this pension, but was never given a total of his contributions. The e-filing was blocked because there was no such number. I entered a zero and then it was accepted. You need to add a qualifier that indicates there was no total amount ay start.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 468