TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Long Term User I have used Turbo Tax for 15+ years. Wouldn't use anything else!!!
Date published: 2022-03-17
Rated 4 out of 5 by from TURBOTAX DID THE JOB. MY EXPERIENCE WAS GOOD. I HAVE NOTHING MORE TO SAY
Date published: 2022-03-17
Rated 5 out of 5 by from all my questions were politely answered. I've contacted Turbo tax help center at various times. All of my concerns were answered. Turbo tax seems to have the proper resources and People to get all the answers and make filing easy.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is good Easy way to do get my taxes done good communication
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Full Service Lanie was efficient and professional at all times.
Date published: 2022-03-17
Rated 5 out of 5 by from Everything went smoothly I had no real issues. I did get a refund from NJ this year. In other years I owed them money. I could not figure out why the change, as nothing changed on my end. I'm happy however.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Always easy to use and I'm never confused while using this product
Date published: 2022-03-17
Rated 1 out of 5 by from Turbotax is a waste Turbo tax is way too expensive for premier and half the information doesn't import correctly and you have to adjust anyway.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax continues to improve and simplify I dread every tax year not knowing what new laws and changes will impact filing. TurboTax continues to improve and simplify the process to file and get refunds (or pay) ASAP.
Date published: 2022-03-17
Rated 3 out of 5 by from Software has bugs!! I am having trouble getting IRS to accept my return. Getting errors from IRS on AGI for spouse and incorrect Tax ID numbers. Both are default data from 2020 return. Seems to be problem with software.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long Term User I have used Turbo Tax for 15+ years. Wouldn't use anything else!!!
Date published: 2022-03-17
Rated 4 out of 5 by from TURBOTAX DID THE JOB. MY EXPERIENCE WAS GOOD. I HAVE NOTHING MORE TO SAY
Date published: 2022-03-17
Rated 5 out of 5 by from all my questions were politely answered. I've contacted Turbo tax help center at various times. All of my concerns were answered. Turbo tax seems to have the proper resources and People to get all the answers and make filing easy.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is good Easy way to do get my taxes done good communication
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Full Service Lanie was efficient and professional at all times.
Date published: 2022-03-17
Rated 5 out of 5 by from Everything went smoothly I had no real issues. I did get a refund from NJ this year. In other years I owed them money. I could not figure out why the change, as nothing changed on my end. I'm happy however.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Always easy to use and I'm never confused while using this product
Date published: 2022-03-17
Rated 1 out of 5 by from Turbotax is a waste Turbo tax is way too expensive for premier and half the information doesn't import correctly and you have to adjust anyway.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax continues to improve and simplify I dread every tax year not knowing what new laws and changes will impact filing. TurboTax continues to improve and simplify the process to file and get refunds (or pay) ASAP.
Date published: 2022-03-17
Rated 3 out of 5 by from Software has bugs!! I am having trouble getting IRS to accept my return. Getting errors from IRS on AGI for spouse and incorrect Tax ID numbers. Both are default data from 2020 return. Seems to be problem with software.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4654