TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from This Deluxe Version is ok but unexpected cost I am ok with this program but the unexpected cost for state taxes is what bother me I thought it was included in the cost of the CD
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Makes Filing Easy e-filing with turbotax makes filing easy and painless.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Excellent Using Turbo Tax 2020 went very well. Only one question I had to research and I the answer quickly. This made filing with self-owned business taxes easy.
Date published: 2021-05-11
Rated 4 out of 5 by from Great experience with Turbo tax All around good and easy step by step instructions to follow
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax full service was the way to go! Sam was great . He worked a schedule that was very productive for me.
Date published: 2021-05-11
Rated 1 out of 5 by from Tired of paying to get very little back This will be my last year. Every year I'm forced to pay $100 just to get $200 back....ridiculous.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Very user friendly. Phone conversation and text messaging was awesome
Date published: 2021-05-11
Rated 5 out of 5 by from Totally professional She was great totally professional very knowledgeable
Date published: 2021-05-11
Rated 5 out of 5 by from Easiest way to file! TurboTax asks all the right questions to ensure you are filing accurately and with the most refund possible!
Date published: 2021-05-11
Rated 3 out of 5 by from Issues finalizing There seems to be a great deal of information that has to be entered AFTER payment and before filing. This can be a precarious position and things can go wrong here or there may be info that needs to be gathered. This seems to be getting worse and puts the customer in a captive position or the customer may think that he has filed. Very confusing for the person that e-filed, was rejected, and then had to paper file.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4649
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from This Deluxe Version is ok but unexpected cost I am ok with this program but the unexpected cost for state taxes is what bother me I thought it was included in the cost of the CD
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Makes Filing Easy e-filing with turbotax makes filing easy and painless.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Excellent Using Turbo Tax 2020 went very well. Only one question I had to research and I the answer quickly. This made filing with self-owned business taxes easy.
Date published: 2021-05-11
Rated 4 out of 5 by from Great experience with Turbo tax All around good and easy step by step instructions to follow
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax full service was the way to go! Sam was great . He worked a schedule that was very productive for me.
Date published: 2021-05-11
Rated 1 out of 5 by from Tired of paying to get very little back This will be my last year. Every year I'm forced to pay $100 just to get $200 back....ridiculous.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Very user friendly. Phone conversation and text messaging was awesome
Date published: 2021-05-11
Rated 5 out of 5 by from Totally professional She was great totally professional very knowledgeable
Date published: 2021-05-11
Rated 5 out of 5 by from Easiest way to file! TurboTax asks all the right questions to ensure you are filing accurately and with the most refund possible!
Date published: 2021-05-11
Rated 3 out of 5 by from Issues finalizing There seems to be a great deal of information that has to be entered AFTER payment and before filing. This can be a precarious position and things can go wrong here or there may be info that needs to be gathered. This seems to be getting worse and puts the customer in a captive position or the customer may think that he has filed. Very confusing for the person that e-filed, was rejected, and then had to paper file.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 4649