TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Serious Glich I have used TurboTax for several years. This year I used TurboTax Premier. I have always been pleased with the product. However, this year after installing and entering data the shortcut to the program did not work anymore. The error message from the operating system indicated the program was no longer installed. I researched internet and discovered that several people were having similar problems with installation or restarting. I eventually tried a workaround someone recommended that worked for him but not for everyone. It worked for me, but for something like this to happen in the middle of tax season makes me have less confident in the product. That said, I do intend to use TurboTax again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy and was to get feedback Live person was very helpful with the issue I was having
Date published: 2022-03-17
Rated 5 out of 5 by from ABOVE AND BEYOND TurboTax is in the business for good reason. They know how to work with people and, and their tax filing services are superb. Very quick and very simple, with quality customer service and full understanding during the process. Inwasnkep in the loop and helped with excellent customer service. Thank you to all the employees at TurboTax.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is easy to do and it helps you along the way. I love it!
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is a Life-Saver! Somehow I graduated from college and was released into the world without ever having learned how to do my taxes. I was confused and frustrated by the process but the tax assistant and tax experts who I spoke to were patient with me and explained to me why they needed certain information as well as why I received the reuslts that I did.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Experience! This was a great and easy way to file my 2021 taxes! My tax expert Kelly, was very nice and helpful. I will definitely be recommending TurboTax to others.
Date published: 2022-03-17
Rated 5 out of 5 by from I have used TurboTax for years! I have used TurboTax for years because of the expert advice given throughout and for the ease of filing my taxes. Thanks TurboTax!
Date published: 2022-03-17
Rated 5 out of 5 by from Amazingly simple Super fast and super easy. That’s why I choose turbo tax.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Job one more time simple to use and to enter data. Walk me though all the important steps
Date published: 2022-03-17
Rated 5 out of 5 by from Super Easy! Turbo Tax was easy to use and fast! I used the FAQ to quickly and easily find out answers to questions.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Serious Glich I have used TurboTax for several years. This year I used TurboTax Premier. I have always been pleased with the product. However, this year after installing and entering data the shortcut to the program did not work anymore. The error message from the operating system indicated the program was no longer installed. I researched internet and discovered that several people were having similar problems with installation or restarting. I eventually tried a workaround someone recommended that worked for him but not for everyone. It worked for me, but for something like this to happen in the middle of tax season makes me have less confident in the product. That said, I do intend to use TurboTax again next year.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy and was to get feedback Live person was very helpful with the issue I was having
Date published: 2022-03-17
Rated 5 out of 5 by from ABOVE AND BEYOND TurboTax is in the business for good reason. They know how to work with people and, and their tax filing services are superb. Very quick and very simple, with quality customer service and full understanding during the process. Inwasnkep in the loop and helped with excellent customer service. Thank you to all the employees at TurboTax.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Great! Turbo tax is easy to do and it helps you along the way. I love it!
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is a Life-Saver! Somehow I graduated from college and was released into the world without ever having learned how to do my taxes. I was confused and frustrated by the process but the tax assistant and tax experts who I spoke to were patient with me and explained to me why they needed certain information as well as why I received the reuslts that I did.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Experience! This was a great and easy way to file my 2021 taxes! My tax expert Kelly, was very nice and helpful. I will definitely be recommending TurboTax to others.
Date published: 2022-03-17
Rated 5 out of 5 by from I have used TurboTax for years! I have used TurboTax for years because of the expert advice given throughout and for the ease of filing my taxes. Thanks TurboTax!
Date published: 2022-03-17
Rated 5 out of 5 by from Amazingly simple Super fast and super easy. That’s why I choose turbo tax.
Date published: 2022-03-17
Rated 5 out of 5 by from Great Job one more time simple to use and to enter data. Walk me though all the important steps
Date published: 2022-03-17
Rated 5 out of 5 by from Super Easy! Turbo Tax was easy to use and fast! I used the FAQ to quickly and easily find out answers to questions.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4644