TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to Use Turbotax is intuitive and helpful. It asks all the right questions and is useable for neanderthals.
Date published: 2021-05-13
Rated 2 out of 5 by from stimulus recovery rebate credit for newborn! It was extremely difficult to figure out how to get my recovery rebate credit for my son born in 2020, you should have better instructions for parents who need this info for their stimulus rebate. for parents reading this you have to confirm that your newborn has lived with you for the entire 2020 year, then your stimulus amount will update to the amount you were supposed to receive, then you click no when asked if that is what you got on your stimulus checks. And stop trying to get people to upgrade, they use it because its free.
Date published: 2021-05-13
Rated 4 out of 5 by from making my return easy to do questions are easy enough to help to exactly figure out how do my return
Date published: 2021-05-13
Rated 3 out of 5 by from NOT SO AWESOME INSTALLED PA STATE , NOW CANT GET RID OF IT!!! HELP.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is very easy Done for few years without difficulty, it has been easy for me to do all the process at home, at my own pace and have all the help I need from Turbo Tax
Date published: 2021-05-13
Rated 5 out of 5 by from good for anyone Easy to follow as long as you have all your information at hand turbo tax will do the work. just do as you are being asked.
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to file state tax While the process was generally ok, state version has minimal assist and customer service was unable to help at all... The business version is not supported and "on your own". Expected better performance than this.
Date published: 2021-05-13
Rated 1 out of 5 by from Income Tax Poor Quality compared to other tax return software
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Process for a Novice Extremely easy and love the explanations for each step.
Date published: 2021-05-13
Rated 5 out of 5 by from Really easy Turbo tax was great and easy! It was free, too! Will use it again!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 4585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Turbotax is intuitive and helpful. It asks all the right questions and is useable for neanderthals.
Date published: 2021-05-13
Rated 2 out of 5 by from stimulus recovery rebate credit for newborn! It was extremely difficult to figure out how to get my recovery rebate credit for my son born in 2020, you should have better instructions for parents who need this info for their stimulus rebate. for parents reading this you have to confirm that your newborn has lived with you for the entire 2020 year, then your stimulus amount will update to the amount you were supposed to receive, then you click no when asked if that is what you got on your stimulus checks. And stop trying to get people to upgrade, they use it because its free.
Date published: 2021-05-13
Rated 4 out of 5 by from making my return easy to do questions are easy enough to help to exactly figure out how do my return
Date published: 2021-05-13
Rated 3 out of 5 by from NOT SO AWESOME INSTALLED PA STATE , NOW CANT GET RID OF IT!!! HELP.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is very easy Done for few years without difficulty, it has been easy for me to do all the process at home, at my own pace and have all the help I need from Turbo Tax
Date published: 2021-05-13
Rated 5 out of 5 by from good for anyone Easy to follow as long as you have all your information at hand turbo tax will do the work. just do as you are being asked.
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to file state tax While the process was generally ok, state version has minimal assist and customer service was unable to help at all... The business version is not supported and "on your own". Expected better performance than this.
Date published: 2021-05-13
Rated 1 out of 5 by from Income Tax Poor Quality compared to other tax return software
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Process for a Novice Extremely easy and love the explanations for each step.
Date published: 2021-05-13
Rated 5 out of 5 by from Really easy Turbo tax was great and easy! It was free, too! Will use it again!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 4585