TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Excellent Service Barbara was excellent. I highly recommend TurboTax and especially thanks to Barbara's expertise and helpfulness
Date published: 2022-03-11
Rated 5 out of 5 by from It was Great! The service and chat/call assistant was perfect. thank you!!
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Service Barbara was excellent. I highly recommend TurboTax and especially thanks to Barbara's expertise and helpfulness
Date published: 2022-03-11
Rated 5 out of 5 by from It was Great! The service and chat/call assistant was perfect. thank you!!
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4578