TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from what a waste of time all that has changed form my previous year was my current employer. i spent over 3 hours in going round and round in non-sense. using turbotax next year is questionable
Date published: 2022-03-14
Rated 5 out of 5 by from Be lost without it! Fast, easy, and very user-friendly. Been Using it for years, and I'd be lost without it.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax Business Filing section is pretty bad. State needs to be mailed since electronic filing is not available, but it skipped it completely...just went to e-file the federal and done and exit. Had to look at the printed return for the instructions. Would have been nice for TurboTax to actually print the state return and scan the signed page for our records.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and quick I like all of the resources available and how the program guides you through.
Date published: 2022-03-14
Rated 4 out of 5 by from It was good, but don't care about all the changes Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by from Larry was great I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by from AWESOME As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by from Always Used Turbo Tax This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by from The customer service was awesome The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Pleasant experience Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from what a waste of time all that has changed form my previous year was my current employer. i spent over 3 hours in going round and round in non-sense. using turbotax next year is questionable
Date published: 2022-03-14
Rated 5 out of 5 by from Be lost without it! Fast, easy, and very user-friendly. Been Using it for years, and I'd be lost without it.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax Business Filing section is pretty bad. State needs to be mailed since electronic filing is not available, but it skipped it completely...just went to e-file the federal and done and exit. Had to look at the printed return for the instructions. Would have been nice for TurboTax to actually print the state return and scan the signed page for our records.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy and quick I like all of the resources available and how the program guides you through.
Date published: 2022-03-14
Rated 4 out of 5 by from It was good, but don't care about all the changes Way too many changes you made to this years product took me for ever to get everything filled out and submitted.
Date published: 2022-03-14
Rated 4 out of 5 by from Larry was great I went through multiple calls and live support chats before I got to my tax expert, Larry, but when I did, he was a huge help. He was very quick and responsive. Definitely recommend him.
Date published: 2022-03-14
Rated 5 out of 5 by from AWESOME As in previous years, no problems. However, this year the format was much easier and faster.
Date published: 2022-03-14
Rated 4 out of 5 by from Always Used Turbo Tax This is the first time in three years that I have been able to actually file my state taxes after paying the fee to have them filed. Always paid in the app but was always put in a DO-LOOP . Had to file manually even though paid for. This year it worked!
Date published: 2022-03-14
Rated 5 out of 5 by from The customer service was awesome The platform is simple to navigate and easy to understand.
Date published: 2022-03-14
Rated 4 out of 5 by from Pleasant experience Was helpful. Got back to me quickly. Was friendly and knowledgeable
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4569