TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is so easy to do! Turbo Tax walks you through all the necessary steps to get your federal and state tax filed. It is so easy to do! Worse part is that you think it is free, but it's not. Seems like the price raises up and up every year.
Date published: 2021-02-28
Rated 1 out of 5 by from Much Improvement Required When I purchased Turbo Tax Deluxe online through Amazon, the Activation Key worked only on my home computer, but not on any other devices on 20 FEB 2021. When I went to file the tax PPW (I always wait a week to ensure I do not forget any paperwork required by the IRS and double check), the software prompted me to type in the Activation Key again. Confused, I did as I was prompted, but the key did not work. I called Turbo Tax Customer Support, and the technician could not do anything, and I never talked to Technical Support, so I had to force giving the Activation Key to Intuit to ensure you can trouble shoot and fix the software I purchased, only to have to be reimbursed from Amazon for the faulty product. If I experience this problem next year, I'm seriously considering buying a different software from a company other than Intuit. Please fix your issues. Thank You.
Date published: 2021-02-28
Rated 2 out of 5 by from Glitches in the program My trust in Turbo Tax is diminishing. It incorrectly calculated my total interest income and it could not be corrected after several phone calls. Also the program changed the names associated with some entries; I had to delete and reenter the info. The people I spoke with were nice enough, yet I did not have complete faith in their ability based on some of the answers or comments they made.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax!! Turbo Tax makes doing your own taxes very easy. It is very easy to understand, answered any tax related questions I had about the forms, and made me feel confident in doing my own taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Go returns Quick and easy to set up and conclude. I will be using again until further notice.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the best Easy and fast. made doing taxes a breeze and help me to make sure I didn't forget or leave anything out. Loved it
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is so Awsome! TurboTax is the way to file your income tax. Excellent product!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is so easy It keeps my previous returns and brings in my W-2's each year
Date published: 2021-02-28
Rated 5 out of 5 by from Love it! First year with my own LLC following long career with major company. Process was very clean and easy.....many thanks TurboTax!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use As a senior citizen doing my own taxes, I find Turbo Tax makes filing state and federal taxes electronically very easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 457
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is so easy to do! Turbo Tax walks you through all the necessary steps to get your federal and state tax filed. It is so easy to do! Worse part is that you think it is free, but it's not. Seems like the price raises up and up every year.
Date published: 2021-02-28
Rated 1 out of 5 by from Much Improvement Required When I purchased Turbo Tax Deluxe online through Amazon, the Activation Key worked only on my home computer, but not on any other devices on 20 FEB 2021. When I went to file the tax PPW (I always wait a week to ensure I do not forget any paperwork required by the IRS and double check), the software prompted me to type in the Activation Key again. Confused, I did as I was prompted, but the key did not work. I called Turbo Tax Customer Support, and the technician could not do anything, and I never talked to Technical Support, so I had to force giving the Activation Key to Intuit to ensure you can trouble shoot and fix the software I purchased, only to have to be reimbursed from Amazon for the faulty product. If I experience this problem next year, I'm seriously considering buying a different software from a company other than Intuit. Please fix your issues. Thank You.
Date published: 2021-02-28
Rated 2 out of 5 by from Glitches in the program My trust in Turbo Tax is diminishing. It incorrectly calculated my total interest income and it could not be corrected after several phone calls. Also the program changed the names associated with some entries; I had to delete and reenter the info. The people I spoke with were nice enough, yet I did not have complete faith in their ability based on some of the answers or comments they made.
Date published: 2021-02-28
Rated 5 out of 5 by from I Love Turbo Tax!! Turbo Tax makes doing your own taxes very easy. It is very easy to understand, answered any tax related questions I had about the forms, and made me feel confident in doing my own taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Go returns Quick and easy to set up and conclude. I will be using again until further notice.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the best Easy and fast. made doing taxes a breeze and help me to make sure I didn't forget or leave anything out. Loved it
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is so Awsome! TurboTax is the way to file your income tax. Excellent product!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is so easy It keeps my previous returns and brings in my W-2's each year
Date published: 2021-02-28
Rated 5 out of 5 by from Love it! First year with my own LLC following long career with major company. Process was very clean and easy.....many thanks TurboTax!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use As a senior citizen doing my own taxes, I find Turbo Tax makes filing state and federal taxes electronically very easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 457