TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax is helpful turbotax was really helpful & i had a good experience
Date published: 2022-03-13
Rated 1 out of 5 by from Two Accounts that Don't Connect I somehow was accidentally able to create two separate accounts (I have two different email addressed). I've filed all of my taxes through one account, and this year accidentally started filing with the other account. It let me get all the way to payment before it told me that it didn't have my tax info from last year, and by that time it was too late to start over with the other account unless I wanted to pay TWICE. And that means that next year, I either have to file with this other stupid account or use the main one that won't be able to import any info. Also it is really ridiculous that I have to pay $60 just because I have an HSA through my employer-provided insurance. This is I assume a fairly common scenario, and is absolutely NOT worth $60. Overall very disappointed.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and a very efficient tool, would recommend to anyone!
Date published: 2022-03-13
Rated 4 out of 5 by from Looks good from the surface Generally good-not clear why there was a problem with my NY IT-112-R
Date published: 2022-03-13
Rated 5 out of 5 by from Excellent! Clear and new user friendly - will be returning next year!
Date published: 2022-03-13
Rated 1 out of 5 by from Tax Slayer Or Myself Next Time I don't like how there are backdoor charges when my filing was suppose to be free. Errors that couldn't be corrected occurred while attempting to do my investments. I deleted then in hopes I can do an amended return to correct the issues TurboTax created.
Date published: 2022-03-13
Rated 2 out of 5 by from turbo tax is hard was required to file schedule c never before called turbo tax no help
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Live Removed Tax Stress Working withecMelanie B., my Turbo Tax Live Expert was literally stress free. She took provided advice and answers very timely. I hope to work with her again and again!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was AMAZING It was very helpful and very easy I thought I was going to be uncomfortable about everything but I am very happy
Date published: 2022-03-13
Rated 5 out of 5 by from loved it so Easy... Even I can Do My Taxes!!!!!! Amazing..... and the easiest and most successful way to do your taxes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4525
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is helpful turbotax was really helpful & i had a good experience
Date published: 2022-03-13
Rated 1 out of 5 by from Two Accounts that Don't Connect I somehow was accidentally able to create two separate accounts (I have two different email addressed). I've filed all of my taxes through one account, and this year accidentally started filing with the other account. It let me get all the way to payment before it told me that it didn't have my tax info from last year, and by that time it was too late to start over with the other account unless I wanted to pay TWICE. And that means that next year, I either have to file with this other stupid account or use the main one that won't be able to import any info. Also it is really ridiculous that I have to pay $60 just because I have an HSA through my employer-provided insurance. This is I assume a fairly common scenario, and is absolutely NOT worth $60. Overall very disappointed.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and a very efficient tool, would recommend to anyone!
Date published: 2022-03-13
Rated 4 out of 5 by from Looks good from the surface Generally good-not clear why there was a problem with my NY IT-112-R
Date published: 2022-03-13
Rated 5 out of 5 by from Excellent! Clear and new user friendly - will be returning next year!
Date published: 2022-03-13
Rated 1 out of 5 by from Tax Slayer Or Myself Next Time I don't like how there are backdoor charges when my filing was suppose to be free. Errors that couldn't be corrected occurred while attempting to do my investments. I deleted then in hopes I can do an amended return to correct the issues TurboTax created.
Date published: 2022-03-13
Rated 2 out of 5 by from turbo tax is hard was required to file schedule c never before called turbo tax no help
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Live Removed Tax Stress Working withecMelanie B., my Turbo Tax Live Expert was literally stress free. She took provided advice and answers very timely. I hope to work with her again and again!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was AMAZING It was very helpful and very easy I thought I was going to be uncomfortable about everything but I am very happy
Date published: 2022-03-13
Rated 5 out of 5 by from loved it so Easy... Even I can Do My Taxes!!!!!! Amazing..... and the easiest and most successful way to do your taxes.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4525