TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love it! Love it I can't wait till next year. 2022 will be even better.
Date published: 2022-03-13
Rated 5 out of 5 by from Makes tax filing easy! I have used Turbo Tax for years. It makes my filing process easy. There are great directions and everything is easy to follow. Turbo Tax saves me time and money.
Date published: 2022-03-13
Rated 3 out of 5 by from Good tool as long as you don't make a mistake Somehow, I managed to add an extra letter to my last name on the 1040. Turbotax did not catch it. I submitted my federal return. I got a text from Turbotax indicating that my return had been rejected and I would have to do an amendment. The text directed me to my email where I had a message with the following error code from the IRS: R0000-500-01. I went to my Turbotax tool, but the tool did not in any way identify the error. I went back to my saved file and found the mistake and fixed it. I then went through the amendment process as the email indicated. When I was done, Tubotax would not let me e-file my amendment because it said I did not e-file my initial return. There appears to be a glitch between the IRS software and the Turbotax software. Eventually, I was able to delete my amendment and e-fil my "updated" 1040.
Date published: 2022-03-13
Rated 5 out of 5 by from The Best Product Ever! Ellen is an awesome lady! Great service and very knowledgeable. I was comfortable with her, and she facilitated things in order for me to file.
Date published: 2022-03-13
Rated 5 out of 5 by from Great and easy tax return process Barbara was great. She was super knowledgeable and helpful.
Date published: 2022-03-13
Rated 5 out of 5 by from Great experience Very very friendly and would recommend to friends and family
Date published: 2022-03-13
Rated 5 out of 5 by from turbo tax rocks Easy to use. Free, and they even itemize if you think you have more than 25100 in deductions.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Experience The online process was relatively smooth until I hit an issue with income being reported in two states. Diane the Turbo Tax Live Expert did a great job resolving the issue!
Date published: 2022-03-13
Rated 5 out of 5 by from great I engaged with an online support rep named Megan and she was fabulous. I also spoke to Douglas and he was also great. They were both very knowledgeable and patient.
Date published: 2022-03-13
Rated 5 out of 5 by from very easy to use, especially transferring info Have used Turbotax for many years. Love the pop up boxes for info- I read everything! Also very convenient to have past info accessible and to auto populate fields.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4511
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! Love it I can't wait till next year. 2022 will be even better.
Date published: 2022-03-13
Rated 5 out of 5 by from Makes tax filing easy! I have used Turbo Tax for years. It makes my filing process easy. There are great directions and everything is easy to follow. Turbo Tax saves me time and money.
Date published: 2022-03-13
Rated 3 out of 5 by from Good tool as long as you don't make a mistake Somehow, I managed to add an extra letter to my last name on the 1040. Turbotax did not catch it. I submitted my federal return. I got a text from Turbotax indicating that my return had been rejected and I would have to do an amendment. The text directed me to my email where I had a message with the following error code from the IRS: R0000-500-01. I went to my Turbotax tool, but the tool did not in any way identify the error. I went back to my saved file and found the mistake and fixed it. I then went through the amendment process as the email indicated. When I was done, Tubotax would not let me e-file my amendment because it said I did not e-file my initial return. There appears to be a glitch between the IRS software and the Turbotax software. Eventually, I was able to delete my amendment and e-fil my "updated" 1040.
Date published: 2022-03-13
Rated 5 out of 5 by from The Best Product Ever! Ellen is an awesome lady! Great service and very knowledgeable. I was comfortable with her, and she facilitated things in order for me to file.
Date published: 2022-03-13
Rated 5 out of 5 by from Great and easy tax return process Barbara was great. She was super knowledgeable and helpful.
Date published: 2022-03-13
Rated 5 out of 5 by from Great experience Very very friendly and would recommend to friends and family
Date published: 2022-03-13
Rated 5 out of 5 by from turbo tax rocks Easy to use. Free, and they even itemize if you think you have more than 25100 in deductions.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Experience The online process was relatively smooth until I hit an issue with income being reported in two states. Diane the Turbo Tax Live Expert did a great job resolving the issue!
Date published: 2022-03-13
Rated 5 out of 5 by from great I engaged with an online support rep named Megan and she was fabulous. I also spoke to Douglas and he was also great. They were both very knowledgeable and patient.
Date published: 2022-03-13
Rated 5 out of 5 by from very easy to use, especially transferring info Have used Turbotax for many years. Love the pop up boxes for info- I read everything! Also very convenient to have past info accessible and to auto populate fields.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4511