TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy service and helpful staff Staff are very informative and helpful saved me time and it was easy process
Date published: 2022-03-13
Rated 5 out of 5 by from TURBOTAX EXCELLENCE i rarely have any issues but if they arise than i contact customer support and my problems are solved quickly and efficiently
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is great All my questions were answered and made things much more simple for me
Date published: 2022-03-13
Rated 3 out of 5 by from Dependent claim We have a problem with a dependent claiming herself with out stating someone else could claim her for more than half of the year. Because she filed 1st, we can't send our return to the IRS on line. If we dispute it, we have to mail the return in and wait up to a year to get it resolved. There must be a better way through Turbo Tax to handle this situation.
Date published: 2022-03-13
Rated 5 out of 5 by from Good product Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by from Nice - would be excellent if can integrate online Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by from Great tax help!! I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by from Very quick and easy I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by from no window control when buying a second state yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4508
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy service and helpful staff Staff are very informative and helpful saved me time and it was easy process
Date published: 2022-03-13
Rated 5 out of 5 by from TURBOTAX EXCELLENCE i rarely have any issues but if they arise than i contact customer support and my problems are solved quickly and efficiently
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is great All my questions were answered and made things much more simple for me
Date published: 2022-03-13
Rated 3 out of 5 by from Dependent claim We have a problem with a dependent claiming herself with out stating someone else could claim her for more than half of the year. Because she filed 1st, we can't send our return to the IRS on line. If we dispute it, we have to mail the return in and wait up to a year to get it resolved. There must be a better way through Turbo Tax to handle this situation.
Date published: 2022-03-13
Rated 5 out of 5 by from Good product Great Experience. Live is a great product and had a good experience
Date published: 2022-03-13
Rated 4 out of 5 by from Nice - would be excellent if can integrate online Nice - would be excellent if can integrate to the online turbotax so I dont need to use an offline and an online product.
Date published: 2022-03-13
Rated 5 out of 5 by from Great tax help!! I had a question about my Roth IRA deduction and was able to get my answers thanks to the Tax specialists that I chatted with. They were a great help!
Date published: 2022-03-13
Rated 5 out of 5 by from Awesome Great, especially phone calls. I really can't say more. Have used Turbo Tax before.
Date published: 2022-03-13
Rated 5 out of 5 by from Very quick and easy I usually do my own taxes but this year I opted to have an expert do my taxes for me since we had a few changes. I’m so glad I did because the process was so fast and easy, it was definitely worth it.
Date published: 2022-03-13
Rated 4 out of 5 by from no window control when buying a second state yesterday, i bought a second state. when the credit card info window popped up, it did not have the ability to re-size. and the continue button is at the bottom of the screen covered by my menu bar (using windows 11). i had to spend 5 to 10 minutes revising the look of the menu bar to accomodate turbo taxes inflexible window. please add re-sizing capability to the window in the future.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4508