TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is ok I purchased this Home and Business to help me with my business taxes. When it comes to trading a vehicle in for a different one, it leaves a lot to be desired. If I was a tax lawyer, I may understand things better. I'm not, so I struggled. I believe the help notes could be more explanatory to help. Maybe even give some examples. If I have to go thru this again, I'll hire a tax accountant.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is awesome and agree. After using Personal Tax Edge and after that Turbo Tax we see the easy way to do ikt year by year. Keep the good work.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome!!! It is easy and user-friendly! Whenever I had questions, I found the information by clicking the information icon, or search the key word in the help function, or talk to an expert. They are all very helpful!
Date published: 2022-03-19
Rated 4 out of 5 by from Its ok It was pretty ok for the most part just had trouble trying to input information about my health insurance. Since its not a high deductible they continued to say I didnt have insurance when I do. But there was no place to input that information.
Date published: 2022-03-19
Rated 5 out of 5 by from Amazing service and support John was a great help! Answered all my questions!!
Date published: 2022-03-19
Rated 5 out of 5 by from smarter than I am! it seems that it was difficult to find errors to correct
Date published: 2022-03-19
Rated 1 out of 5 by from I hate TurboTax the Lobby King and US Tax System It is absolutely mind blowing the way in which we are stuck completeing tax information when the large majority of this information is already known. I can't believe we need to pay to complete this process and its largely thanks to TurboTaxes governmental lobbying to ensure the process is as complicated and inaccessible as possible.
Date published: 2022-03-19
Rated 5 out of 5 by from Highly recommend Easy to use, have used for many years, started with business and into retirement
Date published: 2022-03-19
Rated 1 out of 5 by from Too many surprises at the end UNIMPRESSED with the business turbo tax software download, with a small business you should be able to do your personal and business taxes in one setting without having to split screens because the forms are not in one setting. I had to pay for software, personal, and business taxes inclusive of hidden fees. the money i spent using turbo tax I might as well have had their competition prepare them.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax went the extra mile Lawanda was very helpful and kind. She went above and beyond
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is ok I purchased this Home and Business to help me with my business taxes. When it comes to trading a vehicle in for a different one, it leaves a lot to be desired. If I was a tax lawyer, I may understand things better. I'm not, so I struggled. I believe the help notes could be more explanatory to help. Maybe even give some examples. If I have to go thru this again, I'll hire a tax accountant.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is awesome and agree. After using Personal Tax Edge and after that Turbo Tax we see the easy way to do ikt year by year. Keep the good work.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome!!! It is easy and user-friendly! Whenever I had questions, I found the information by clicking the information icon, or search the key word in the help function, or talk to an expert. They are all very helpful!
Date published: 2022-03-19
Rated 4 out of 5 by from Its ok It was pretty ok for the most part just had trouble trying to input information about my health insurance. Since its not a high deductible they continued to say I didnt have insurance when I do. But there was no place to input that information.
Date published: 2022-03-19
Rated 5 out of 5 by from Amazing service and support John was a great help! Answered all my questions!!
Date published: 2022-03-19
Rated 5 out of 5 by from smarter than I am! it seems that it was difficult to find errors to correct
Date published: 2022-03-19
Rated 1 out of 5 by from I hate TurboTax the Lobby King and US Tax System It is absolutely mind blowing the way in which we are stuck completeing tax information when the large majority of this information is already known. I can't believe we need to pay to complete this process and its largely thanks to TurboTaxes governmental lobbying to ensure the process is as complicated and inaccessible as possible.
Date published: 2022-03-19
Rated 5 out of 5 by from Highly recommend Easy to use, have used for many years, started with business and into retirement
Date published: 2022-03-19
Rated 1 out of 5 by from Too many surprises at the end UNIMPRESSED with the business turbo tax software download, with a small business you should be able to do your personal and business taxes in one setting without having to split screens because the forms are not in one setting. I had to pay for software, personal, and business taxes inclusive of hidden fees. the money i spent using turbo tax I might as well have had their competition prepare them.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax went the extra mile Lawanda was very helpful and kind. She went above and beyond
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4489