TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Good job Turbo Tax I use this product every year and I recommend it to everyone.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to Use It was very easy to fill out the forms with TurboTax. I was not all that happy about the processing fee though, they took $150 and forced me to use deluxe when I had a retirement tax. But overall, they are easy to use.
Date published: 2022-03-13
Rated 5 out of 5 by from Best Reliable good product and easy to use the best best best product
Date published: 2022-03-13
Rated 3 out of 5 by from W-2 Entry Screen is Kludgy Much of the experience is what I've come to expect from TurboTax (having used it for many years), except... What is going on with the W-2 entry screen?! Tabbing between entry fields takes 5-10 seconds per field, and once typing into the field, characters appear only after a 3- to 5-second delay. This is a horrible user experience, especially when entering critical data with accuracy. Change it, or you'll find many users switching to HR Block, et al.
Date published: 2022-03-13
Rated 3 out of 5 by from Not as good as prior years Much less intitiative this year. Had to recognize on my own that the child tax credit was missing due to gov payments. Almost lost out on thousands of dollars. Suggest exand the opportunity compare more than just the previous year. Would be great if could compare last 5 years if used the product consistently.
Date published: 2022-03-13
Rated 4 out of 5 by from wishing for audit advice This program was remarkably easy to use and informative. I wish you offered the audit advice for business products that you offer for your other tax preparation products.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is Great! As I've used Turbo Tax for years from the boxes to online, what I'm most impressed with is that Ease of Use is maintained even though the Functionality has improved immensely. The ability to get answers to questions in real time as you are completing the forms is very helpful and e-filing is just so cool.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax! I love how quick and easy this was! I didn't have to do any math at all. All I had to do was take a photo of my w-2 and answer a few questions
Date published: 2022-03-13
Rated 5 out of 5 by from Really good if you feel like doing it yourself Just realizing how accountants didn't do my taxes properly in the past was worth the money.
Date published: 2022-03-13
Rated 4 out of 5 by from I'm happy withTurboTax Turbo tax is user friendly. I found several years ago that if I stick to it, it will download previous info from previous year to compare. I find it helpful. Plus it allows me to walk through each step.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4485
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good job Turbo Tax I use this product every year and I recommend it to everyone.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to Use It was very easy to fill out the forms with TurboTax. I was not all that happy about the processing fee though, they took $150 and forced me to use deluxe when I had a retirement tax. But overall, they are easy to use.
Date published: 2022-03-13
Rated 5 out of 5 by from Best Reliable good product and easy to use the best best best product
Date published: 2022-03-13
Rated 3 out of 5 by from W-2 Entry Screen is Kludgy Much of the experience is what I've come to expect from TurboTax (having used it for many years), except... What is going on with the W-2 entry screen?! Tabbing between entry fields takes 5-10 seconds per field, and once typing into the field, characters appear only after a 3- to 5-second delay. This is a horrible user experience, especially when entering critical data with accuracy. Change it, or you'll find many users switching to HR Block, et al.
Date published: 2022-03-13
Rated 3 out of 5 by from Not as good as prior years Much less intitiative this year. Had to recognize on my own that the child tax credit was missing due to gov payments. Almost lost out on thousands of dollars. Suggest exand the opportunity compare more than just the previous year. Would be great if could compare last 5 years if used the product consistently.
Date published: 2022-03-13
Rated 4 out of 5 by from wishing for audit advice This program was remarkably easy to use and informative. I wish you offered the audit advice for business products that you offer for your other tax preparation products.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax is Great! As I've used Turbo Tax for years from the boxes to online, what I'm most impressed with is that Ease of Use is maintained even though the Functionality has improved immensely. The ability to get answers to questions in real time as you are completing the forms is very helpful and e-filing is just so cool.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax! I love how quick and easy this was! I didn't have to do any math at all. All I had to do was take a photo of my w-2 and answer a few questions
Date published: 2022-03-13
Rated 5 out of 5 by from Really good if you feel like doing it yourself Just realizing how accountants didn't do my taxes properly in the past was worth the money.
Date published: 2022-03-13
Rated 4 out of 5 by from I'm happy withTurboTax Turbo tax is user friendly. I found several years ago that if I stick to it, it will download previous info from previous year to compare. I find it helpful. Plus it allows me to walk through each step.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4485