TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fast and Easy I have been using Turbo Tax for MANY years and I keep coming back. The step by step process helps you cover all the bases - even things you hadn't thought about.
Date published: 2022-03-20
Rated 5 out of 5 by from Like this product Pros: Easy to use, has a lot of help features or you can chat and ask any questions. Cons: Pricing for the product is all over the place, the online download directly from intuit was 33% more expensive then downloading the same product from Office Depot or Walmart. Be sure to search for the best deals.
Date published: 2022-03-20
Rated 5 out of 5 by from I like filing with turbo tax I liked the step by step instructions. It was really easy to file. I had no problems.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is amazing so easy to use and follow - step by step instructions - awesome
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is really great. My experience with TurboTax was really great, I really like the software. But if TurboTax can add a feature where tax filers can chat to tax experts while they do their taxes. It will add more value to the software and TurboTax will see a huge number of filers.
Date published: 2022-03-20
Rated 2 out of 5 by from Disapointing Having used H&R Block for prep and file for many years, I purchased TurboTax on sale and took a chance on it. It is a lot less intuitive and kept giving me problems when trying to declare foreign income. Not sure if I will be a return customer
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was Amazing I spoke to the Assistant first and she was very nice, She explained to me how everything was going to be conducted and that Ms. Carol would be my tax preparer. Ms. Carol worked in a timely manner and let me know what I needed and what questions I had to answer as they came about.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is Awful They don't tell you how much it's going to cost in front. The y let you spend hours filling out all the stupid forms and at the end they say oh you need to pay this much extra!!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is the only way to go You make the process completely easy to understand and completely relaxing. It couldn't be easier. I am 77 years old and didn't have any problems. thank you.
Date published: 2022-03-20
Rated 5 out of 5 by from done at last so far so good quick and easy. Thank heaven for Turbo Tax
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4468
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy I have been using Turbo Tax for MANY years and I keep coming back. The step by step process helps you cover all the bases - even things you hadn't thought about.
Date published: 2022-03-20
Rated 5 out of 5 by from Like this product Pros: Easy to use, has a lot of help features or you can chat and ask any questions. Cons: Pricing for the product is all over the place, the online download directly from intuit was 33% more expensive then downloading the same product from Office Depot or Walmart. Be sure to search for the best deals.
Date published: 2022-03-20
Rated 5 out of 5 by from I like filing with turbo tax I liked the step by step instructions. It was really easy to file. I had no problems.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is amazing so easy to use and follow - step by step instructions - awesome
Date published: 2022-03-20
Rated 5 out of 5 by from Turbotax is really great. My experience with TurboTax was really great, I really like the software. But if TurboTax can add a feature where tax filers can chat to tax experts while they do their taxes. It will add more value to the software and TurboTax will see a huge number of filers.
Date published: 2022-03-20
Rated 2 out of 5 by from Disapointing Having used H&R Block for prep and file for many years, I purchased TurboTax on sale and took a chance on it. It is a lot less intuitive and kept giving me problems when trying to declare foreign income. Not sure if I will be a return customer
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax was Amazing I spoke to the Assistant first and she was very nice, She explained to me how everything was going to be conducted and that Ms. Carol would be my tax preparer. Ms. Carol worked in a timely manner and let me know what I needed and what questions I had to answer as they came about.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is Awful They don't tell you how much it's going to cost in front. The y let you spend hours filling out all the stupid forms and at the end they say oh you need to pay this much extra!!
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is the only way to go You make the process completely easy to understand and completely relaxing. It couldn't be easier. I am 77 years old and didn't have any problems. thank you.
Date published: 2022-03-20
Rated 5 out of 5 by from done at last so far so good quick and easy. Thank heaven for Turbo Tax
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4468