TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is Awesome! Great experience, Diane was absolutely amazing! I will be using turbotax again.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is Awesome The lady that helped me tonight was amazing. Very friendly and helped me what I needed help with. 1000 Stars for her!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is Awesome! Super quick and convenient! I would recommend this to startups starting out!
Date published: 2022-03-14
Rated 1 out of 5 by from I thought $70 was enough I purchased TurboTax Premier hoping that I wouldn't need to pay any additional fees, but I was wrong. After I purchased, I still had to pay $65 additional in filing fees for federal and state. So crazy! I thought it was supposed to help me, but I should have done the free online version.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax offers great service This was very user friendly. Fast and accurate. Will definitely use again.
Date published: 2022-03-14
Rated 5 out of 5 by from No stress! Paul helped me step up with a tax expert. He answered all my questions in a way that I understand. Brandyce was amazing. Definitely will use TurboTax for next tax season.
Date published: 2022-03-14
Rated 5 out of 5 by from so easy super easy to use and like that they keep my info from last year.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use. Didn't have any issues. No live support is needed.
Date published: 2022-03-14
Rated 3 out of 5 by from Same problems every year with state and city Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by from Turbox is convenient but can be better Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Great experience, Diane was absolutely amazing! I will be using turbotax again.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is Awesome The lady that helped me tonight was amazing. Very friendly and helped me what I needed help with. 1000 Stars for her!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbotax is Awesome! Super quick and convenient! I would recommend this to startups starting out!
Date published: 2022-03-14
Rated 1 out of 5 by from I thought $70 was enough I purchased TurboTax Premier hoping that I wouldn't need to pay any additional fees, but I was wrong. After I purchased, I still had to pay $65 additional in filing fees for federal and state. So crazy! I thought it was supposed to help me, but I should have done the free online version.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax offers great service This was very user friendly. Fast and accurate. Will definitely use again.
Date published: 2022-03-14
Rated 5 out of 5 by from No stress! Paul helped me step up with a tax expert. He answered all my questions in a way that I understand. Brandyce was amazing. Definitely will use TurboTax for next tax season.
Date published: 2022-03-14
Rated 5 out of 5 by from so easy super easy to use and like that they keep my info from last year.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use. Didn't have any issues. No live support is needed.
Date published: 2022-03-14
Rated 3 out of 5 by from Same problems every year with state and city Every year, turbotax business can not complete the nyc business forms. Great product for the federal. We do the 1120-s. Great product for the state. We do NY State s-corp Completely DROP the ball every year, with no changes and never works well for the NYC GENERAL CORP tax forms... hours and hours with help desk... uninstall reinstall... new confirmation number.... NYC files download but don't ever start in turbo tax... AND, then they claim you can't efile nyc business, when nyc expects all business to be efile-ing...
Date published: 2022-03-14
Rated 4 out of 5 by from Turbox is convenient but can be better Everything was great, but my tax returns are significantly less this year. It would be great if there was a feature that explain what caused the difference.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4457