TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from It was good ...until the very end. I got to the end and I owe state taxes- OK, I'll pay that by mail... but there is no option for that. I can e-file my state return (for $25) or file my taxes later. Selecting this option almost ends the program. Where is the File By Mail option for state taxes option? There isn't one! I had to pay the $25 to e-file. This should also be free in TT, as my state does not charge to e-file.
Date published: 2022-03-20
Rated 5 out of 5 by from awesome hassle free Good hassle free AWESOME AWESOME AWESOME AWESOME!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Fastest & Easist Filing Yet I think my family is nuts for paying $1,000 for professional tax preparation. My taxes are more than basic (mortgage, investments, childcare, donations), and it only took me about an hour to complete my filing. I loved the ease of importing tax forms (either directly or via PDFs), having last year's info readily displayed, and straightforward prompting.
Date published: 2022-03-20
Rated 5 out of 5 by from GREAT GREAT, I WILL USE THEM AGIAN . WILL TELL OTHER PEOPLE ABOUT TURBO TAX.
Date published: 2022-03-20
Rated 5 out of 5 by from Excellent Experience Made filing my taxes stress free! I’m so thankful to have such a painless experience filing my taxes this year. Will definitely be filing through TurboTax next year and every year after.
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome Website!!! I appreciate Deshonda helping me shes an agent for assistance; she has patience & understandings for customers/clients so im excited to use this source every year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax's step by step method and import of data is terrific!!
Date published: 2022-03-20
Rated 2 out of 5 by from Download is a pain I tried to download the software on my laptop to prepare a senior relative's return and it told me I had already done a download when I hadn't. Basically it added more work as I had to bring everything back to my home to use my desktop.
Date published: 2022-03-20
Rated 5 out of 5 by from 1095-A Had a great experience with some issues regarding the 1095-A input for my son's return. I was reluctant to call the 24/7 help line, but was glad I did, as I was handled professionally and quickly by Matthew who was very patient and walked me thru the issues.
Date published: 2022-03-20
Rated 5 out of 5 by from turbo tax is great it was super easy and quick. i had absolutely no problems.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was good ...until the very end. I got to the end and I owe state taxes- OK, I'll pay that by mail... but there is no option for that. I can e-file my state return (for $25) or file my taxes later. Selecting this option almost ends the program. Where is the File By Mail option for state taxes option? There isn't one! I had to pay the $25 to e-file. This should also be free in TT, as my state does not charge to e-file.
Date published: 2022-03-20
Rated 5 out of 5 by from awesome hassle free Good hassle free AWESOME AWESOME AWESOME AWESOME!!!!
Date published: 2022-03-20
Rated 5 out of 5 by from Fastest & Easist Filing Yet I think my family is nuts for paying $1,000 for professional tax preparation. My taxes are more than basic (mortgage, investments, childcare, donations), and it only took me about an hour to complete my filing. I loved the ease of importing tax forms (either directly or via PDFs), having last year's info readily displayed, and straightforward prompting.
Date published: 2022-03-20
Rated 5 out of 5 by from GREAT GREAT, I WILL USE THEM AGIAN . WILL TELL OTHER PEOPLE ABOUT TURBO TAX.
Date published: 2022-03-20
Rated 5 out of 5 by from Excellent Experience Made filing my taxes stress free! I’m so thankful to have such a painless experience filing my taxes this year. Will definitely be filing through TurboTax next year and every year after.
Date published: 2022-03-20
Rated 5 out of 5 by from Awesome Website!!! I appreciate Deshonda helping me shes an agent for assistance; she has patience & understandings for customers/clients so im excited to use this source every year.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax's step by step method and import of data is terrific!!
Date published: 2022-03-20
Rated 2 out of 5 by from Download is a pain I tried to download the software on my laptop to prepare a senior relative's return and it told me I had already done a download when I hadn't. Basically it added more work as I had to bring everything back to my home to use my desktop.
Date published: 2022-03-20
Rated 5 out of 5 by from 1095-A Had a great experience with some issues regarding the 1095-A input for my son's return. I was reluctant to call the 24/7 help line, but was glad I did, as I was handled professionally and quickly by Matthew who was very patient and walked me thru the issues.
Date published: 2022-03-20
Rated 5 out of 5 by from turbo tax is great it was super easy and quick. i had absolutely no problems.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4421