TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is very reliable Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by from Superb So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by from Perfect for self-filing! I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax was easy, helpful, insightful, amazing Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
Date published: 2022-03-20
Rated 3 out of 5 by from TURBO TAX SEEMED HARDER THIS YEAR WAS HARDER TO UNDERSTAND THIS YEAR AND BUSINESS SECTION MADE NO SENCE
Date published: 2022-03-20
Rated 4 out of 5 by from Wonderful service Debbie was very helpful to me. I have the utmost confidence that she helped me where I needed the most.
Date published: 2022-03-20
Rated 4 out of 5 by from online works fine Easy to use but very difficult to reach a customer service actual peron
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax makes my life easier! I like the way Turbo Tax already has my information from last year. All I have to do is answer the questions. If I have any doubt, there is always someone to help clarify things. If I forgot to grab a form and need to stop, I can always pick back up where I left off, whether it's a couple minutes or a couple of days. They are much more reasonably priced that going out to a tax preparer too!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4403
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used Turbo Tax for years Turbo Tax takes you through your return very easily, asking appropriate questions and is pretty intuitive but when there are questions, they have the help to support you.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax is very reliable Live rep. was very knowledgeable and friendly. Communicated very well.
Date published: 2022-03-20
Rated 5 out of 5 by from Superb So easy to use and the instructions were clear and precise
Date published: 2022-03-20
Rated 5 out of 5 by from Easy Brand New to the game as i am 18! pretty simple follow the directions.
Date published: 2022-03-20
Rated 5 out of 5 by from Perfect for self-filing! I've used turbotax filing for years now and it's such a simple process. Love turbotax!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax was easy, helpful, insightful, amazing Not only did TurboTax walk me through the process, it was quick, it had great "plain English" explanations and when I got stuck, the help menu WAS helpful and answered my questions. THEN, when I entered something incorrectly and wanted to fix it but I could not figure out how, their remote calling and assistance GOT ME THROUGH it. Seamlessly filed both STATE and Fed and Assisted with RITA. WOW. Amazing.
Date published: 2022-03-20
Rated 3 out of 5 by from TURBO TAX SEEMED HARDER THIS YEAR WAS HARDER TO UNDERSTAND THIS YEAR AND BUSINESS SECTION MADE NO SENCE
Date published: 2022-03-20
Rated 4 out of 5 by from Wonderful service Debbie was very helpful to me. I have the utmost confidence that she helped me where I needed the most.
Date published: 2022-03-20
Rated 4 out of 5 by from online works fine Easy to use but very difficult to reach a customer service actual peron
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax makes my life easier! I like the way Turbo Tax already has my information from last year. All I have to do is answer the questions. If I have any doubt, there is always someone to help clarify things. If I forgot to grab a form and need to stop, I can always pick back up where I left off, whether it's a couple minutes or a couple of days. They are much more reasonably priced that going out to a tax preparer too!
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4403