TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TTax Not a bad experience minus the continuous attempts for upgrading when it wasn't wanted
Date published: 2022-03-22
Rated 5 out of 5 by from Really appreciated Turbotax expert's help Melanie provided me with very useful support and answered all the questions I had regarding my tax filing. I had an uncommon tax event this year and Melanie helped me navigate through it. Thanks for the help!
Date published: 2022-03-22
Rated 5 out of 5 by from pleasure doing business with you easily managed software.good contacts with chat and phone
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is easy to use and they offer live help which is such a great option to use.
Date published: 2022-03-22
Rated 1 out of 5 by from TurboTax surprised me with additional charges Prior to this year, preparation of the return for one state was included with the Federal program. This year (for 2021) after completing my Federal information TurboTax asked for an additional fee to prepare my state taxes. I assumed this would include e-filing. But when I finish and get ready to file, they want MORE money to e-file the state return!
Date published: 2022-03-22
Rated 5 out of 5 by from turbo tax was very helpful it took a little longer than I expected but without turbo tax I would have had a much harder time filing
Date published: 2022-03-22
Rated 5 out of 5 by from Clear instruction This is my first time filing my tax and Turbotax is amazing!
Date published: 2022-03-22
Rated 5 out of 5 by from Big Relief Walked me through it. Made it much simpler than expected!
Date published: 2022-03-22
Rated 4 out of 5 by from Fast and easy This was my first time using turbo tax and it was painless.
Date published: 2022-03-22
Rated 4 out of 5 by from Download Trouble Downloading from Charles Schwab and Fidelity Investments took many trials and was extremely frustrating! But the real beef came when I tried to pay for my electronic filing. I wound up in your on-line order department with a phone number that no longer worked!
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4285
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TTax Not a bad experience minus the continuous attempts for upgrading when it wasn't wanted
Date published: 2022-03-22
Rated 5 out of 5 by from Really appreciated Turbotax expert's help Melanie provided me with very useful support and answered all the questions I had regarding my tax filing. I had an uncommon tax event this year and Melanie helped me navigate through it. Thanks for the help!
Date published: 2022-03-22
Rated 5 out of 5 by from pleasure doing business with you easily managed software.good contacts with chat and phone
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is easy to use and they offer live help which is such a great option to use.
Date published: 2022-03-22
Rated 1 out of 5 by from TurboTax surprised me with additional charges Prior to this year, preparation of the return for one state was included with the Federal program. This year (for 2021) after completing my Federal information TurboTax asked for an additional fee to prepare my state taxes. I assumed this would include e-filing. But when I finish and get ready to file, they want MORE money to e-file the state return!
Date published: 2022-03-22
Rated 5 out of 5 by from turbo tax was very helpful it took a little longer than I expected but without turbo tax I would have had a much harder time filing
Date published: 2022-03-22
Rated 5 out of 5 by from Clear instruction This is my first time filing my tax and Turbotax is amazing!
Date published: 2022-03-22
Rated 5 out of 5 by from Big Relief Walked me through it. Made it much simpler than expected!
Date published: 2022-03-22
Rated 4 out of 5 by from Fast and easy This was my first time using turbo tax and it was painless.
Date published: 2022-03-22
Rated 4 out of 5 by from Download Trouble Downloading from Charles Schwab and Fidelity Investments took many trials and was extremely frustrating! But the real beef came when I tried to pay for my electronic filing. I wound up in your on-line order department with a phone number that no longer worked!
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4285