TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So much help.. thankyou Tax time rescue team! Great job guys y'all are appreciated
Date published: 2022-03-22
Rated 5 out of 5 by from Turbe Live chat was a big help We were having trouble paying our state taxes - person we were chatting with was able to help us complete the process.
Date published: 2022-03-22
Rated 1 out of 5 by from not a pleasant experience was not novice friendly from installation to e filing. Had trouble from beginning to end.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbotax is so easy! This was my first time filling my taxes and it was so easy! It was free and took very little time! Thank you TurboTax!
Date published: 2022-03-22
Rated 3 out of 5 by from Would not transmit Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax is trustworthy! I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax provides excellent service TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by from LOVE IT!!!! ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by from awesome easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by from Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So much help.. thankyou Tax time rescue team! Great job guys y'all are appreciated
Date published: 2022-03-22
Rated 5 out of 5 by from Turbe Live chat was a big help We were having trouble paying our state taxes - person we were chatting with was able to help us complete the process.
Date published: 2022-03-22
Rated 1 out of 5 by from not a pleasant experience was not novice friendly from installation to e filing. Had trouble from beginning to end.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbotax is so easy! This was my first time filling my taxes and it was so easy! It was free and took very little time! Thank you TurboTax!
Date published: 2022-03-22
Rated 3 out of 5 by from Would not transmit Even though I put in the correct AGI for a joint return, it accepted primary person and rejected spouse AGI. Would not transmit without it. Called support and they tried to help but were unsuccessful. Referred me to IRS online transcripts which listed the same AGI so no help. Tried entering zero per tech support suggestion, still no success. Very frustrating to buy this product and not be able to send my tax form electronically. Though it's probably the fault of IRS. I still don't know how to solve this.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax is trustworthy! I have used TurboTax to do my taxes for the last 20 years. I have been audited twice, and was found to have done the taxes correctly both times using TurboTax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax provides excellent service TurboTax experts are very helpful. They are knowledgeable and professional. They provide an excellent customers service when one needs technical help.
Date published: 2022-03-22
Rated 5 out of 5 by from LOVE IT!!!! ITS GREAT, I AM CONFIDENT IN FILLING MY TAXES EACH THANS TO TURBO TAX!!
Date published: 2022-03-22
Rated 5 out of 5 by from awesome easy peasy lemon squeezy for me. turbo tax makes it easy
Date published: 2022-03-22
Rated 5 out of 5 by from Thanks TurboTax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Super easy, very easy, thanks guys! Doing my taxes was a breeze!
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4269