TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easiest way to file sobe sure to try Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to Complete I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Live Expert She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by from Terrible results this year from TurboTax 2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is very helpful My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by from the rep was knowledgeable and very patient patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
Rated 5 out of 5 by from First time using Turbo Tax Turbo tax was awesome! So easy and very quick! Got to file from the comfort of my home and it was easy enough that I didn't even need a professional to help!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy and well explained. My 3rd year with TurboTax and haven't had any problems
Date published: 2023-01-23
Rated 5 out of 5 by from Great job Your service is great, you let me know what changes to be made, mistakes that need to be corrected, step by step Turbo Tax is there
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest way to file sobe sure to try Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to Complete I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Live Expert She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by from Terrible results this year from TurboTax 2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is very helpful My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by from the rep was knowledgeable and very patient patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
Rated 5 out of 5 by from First time using Turbo Tax Turbo tax was awesome! So easy and very quick! Got to file from the comfort of my home and it was easy enough that I didn't even need a professional to help!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy and well explained. My 3rd year with TurboTax and haven't had any problems
Date published: 2023-01-23
Rated 5 out of 5 by from Great job Your service is great, you let me know what changes to be made, mistakes that need to be corrected, step by step Turbo Tax is there
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4232