TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax worked pretty well There were a few places where the instructions were not clear as to how to proceed or what I needed to do. I do not have a list of them, so my comment is only general in nature.
Date published: 2022-03-19
Rated 3 out of 5 by from Confusion on Cares Act Distribution Very easy to use, however verbiage around Cares Act Distribution was confusing.
Date published: 2022-03-19
Rated 4 out of 5 by from The Good, the Bad and the Ugly I was bumped to a free upgrade since I asked a question which required a CPA. Thank you for that. It was difficult in the beginning to determine which version I need to use. Somehow the criteria must be made clearer. The awful part was TT would not eFile because of a K-3 catch-22. BUT I found a way to workaround that and use eFile!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is much appreciated Same ole, same ole, thanks for adding the feature for us retired older folks. We are now able to enlarge the text, for easier reading.
Date published: 2022-03-19
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been amazing and made the tax submission process understandable to me. I couldn't have done it without the immediate live assistance. They are always patient and work through any problem that comes up. Highly recommend!~
Date published: 2022-03-19
Rated 5 out of 5 by from Made it super easy! I was struggling doing my taxes myself but everyone has been so helpful and has made this process so easy
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is amazing! Filing taxes being self-employed has always been difficult for me, and my tax representative Catherine was beyond helpful and understanding. The whole process was seamless and easy which was a breath of fresh air for taxes!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is very helpful My tax expert was very helpful and answered all of my questions.
Date published: 2022-03-19
Rated 5 out of 5 by from what a great tax experience Turbotax made filing my taxes super easy! Loved the service and would use again.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the only way I will file my taxes It was so easy and when I was stuck I was able to talk to a live person right away
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax worked pretty well There were a few places where the instructions were not clear as to how to proceed or what I needed to do. I do not have a list of them, so my comment is only general in nature.
Date published: 2022-03-19
Rated 3 out of 5 by from Confusion on Cares Act Distribution Very easy to use, however verbiage around Cares Act Distribution was confusing.
Date published: 2022-03-19
Rated 4 out of 5 by from The Good, the Bad and the Ugly I was bumped to a free upgrade since I asked a question which required a CPA. Thank you for that. It was difficult in the beginning to determine which version I need to use. Somehow the criteria must be made clearer. The awful part was TT would not eFile because of a K-3 catch-22. BUT I found a way to workaround that and use eFile!!!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is much appreciated Same ole, same ole, thanks for adding the feature for us retired older folks. We are now able to enlarge the text, for easier reading.
Date published: 2022-03-19
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been amazing and made the tax submission process understandable to me. I couldn't have done it without the immediate live assistance. They are always patient and work through any problem that comes up. Highly recommend!~
Date published: 2022-03-19
Rated 5 out of 5 by from Made it super easy! I was struggling doing my taxes myself but everyone has been so helpful and has made this process so easy
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is amazing! Filing taxes being self-employed has always been difficult for me, and my tax representative Catherine was beyond helpful and understanding. The whole process was seamless and easy which was a breath of fresh air for taxes!
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is very helpful My tax expert was very helpful and answered all of my questions.
Date published: 2022-03-19
Rated 5 out of 5 by from what a great tax experience Turbotax made filing my taxes super easy! Loved the service and would use again.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the only way I will file my taxes It was so easy and when I was stuck I was able to talk to a live person right away
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4231