TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Had a hard time changing email address Had hard time changing the email address and still showing old email address ??? Not sure if I will get my updated
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax for years I have used turbo tax for years and this was the first time that I hit a little snag, but an agent called me within minutes and fixed the problem and I still got to file for FREE!!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is Amazing This will be the second year utilizing TurboTax to filing my returns and I cannot stress enough of how simple the process is especially with working overseas. I am a loyal TurboTax customer to the bitter end. I used a CPA/financial advisor for years. I even convinced my wife to leave her tax lady who is a personal friend! TurboTax has helped me understand my finances to a whole other level by simply forcing me to learning and pay closer attention to investment without realizing it. THANK YOU!!!!
Date published: 2021-02-18
Rated 2 out of 5 by from Does not fit my situation/ MAC computer freezes with large numbers from 1099B. Had to separate and make 2 entries for TT to accept and function. It seems numbers larger than 10M it will not accept.
Date published: 2021-02-18
Rated 5 out of 5 by from so easy They make it so easy. Every question is answered as you go.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great. It is very user-friendly and it explains why certain information is needed for your taxes which is useful for understanding federal and state tax processes.
Date published: 2021-02-18
Rated 5 out of 5 by from It is as easy as the commercials say!! Filing my taxes was breeze! I went on maternity leave in 2020 and thought it would make things harder. Michelle helped me and it made it so easy! I love TurboTax and will continue to use it every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Very simple and user friendly! I was able to file taxes all in one sitting. There was no confusion, they walked me through the whole process.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Taxes is AWESOME! Easy to use. Walks you through step by step. If you have an extra form or question the search box is really nice to use.
Date published: 2021-02-18
Rated 4 out of 5 by from Helpful & Accurate but Not Free I've used TurboTax for several years now and have zero complaints besides the fact that they constantly advertise "Free" returns and it's never free. But, then again, what really is? Great service for the money.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Had a hard time changing email address Had hard time changing the email address and still showing old email address ??? Not sure if I will get my updated
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax for years I have used turbo tax for years and this was the first time that I hit a little snag, but an agent called me within minutes and fixed the problem and I still got to file for FREE!!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is Amazing This will be the second year utilizing TurboTax to filing my returns and I cannot stress enough of how simple the process is especially with working overseas. I am a loyal TurboTax customer to the bitter end. I used a CPA/financial advisor for years. I even convinced my wife to leave her tax lady who is a personal friend! TurboTax has helped me understand my finances to a whole other level by simply forcing me to learning and pay closer attention to investment without realizing it. THANK YOU!!!!
Date published: 2021-02-18
Rated 2 out of 5 by from Does not fit my situation/ MAC computer freezes with large numbers from 1099B. Had to separate and make 2 entries for TT to accept and function. It seems numbers larger than 10M it will not accept.
Date published: 2021-02-18
Rated 5 out of 5 by from so easy They make it so easy. Every question is answered as you go.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great. It is very user-friendly and it explains why certain information is needed for your taxes which is useful for understanding federal and state tax processes.
Date published: 2021-02-18
Rated 5 out of 5 by from It is as easy as the commercials say!! Filing my taxes was breeze! I went on maternity leave in 2020 and thought it would make things harder. Michelle helped me and it made it so easy! I love TurboTax and will continue to use it every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Very simple and user friendly! I was able to file taxes all in one sitting. There was no confusion, they walked me through the whole process.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Taxes is AWESOME! Easy to use. Walks you through step by step. If you have an extra form or question the search box is really nice to use.
Date published: 2021-02-18
Rated 4 out of 5 by from Helpful & Accurate but Not Free I've used TurboTax for several years now and have zero complaints besides the fact that they constantly advertise "Free" returns and it's never free. But, then again, what really is? Great service for the money.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4231