TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use and file Have used this for several years and has always worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is excellent! Easy to use, accurate online guidance, fast expert assistance on my one customer assistance question, and Turbo Tax didn't require unnecessary extra payments.
Date published: 2021-02-22
Rated 5 out of 5 by from Very Helpful Doing the process myself helped me understand the factors that go into tax return but I was able to speak to a live agent who was very friendly and helped me make sure I was doing everything correctly - and save money I otherwise would have unnecessarily spent. Only issue is the hidden fee in TurboTax, seemed to be $40 and somehow added up to $195 at the end.
Date published: 2021-02-22
Rated 5 out of 5 by from Great site and easy to use Everything is easy to navigate. Instructions are easy to follow. Totally recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is quick and easy Using this for our 2nd year, as a tax consultant myself, makes doing our taxes extra easy. The fact that most information is remembered from the year before cuts down on the time of prep. The free military filing is definitely a plus, that keeps us coming back.
Date published: 2021-02-22
Rated 5 out of 5 by from Team Leader Fast and easy I like the fact that i dont have to make an appointment for someone to overcharge me.
Date published: 2021-02-22
Rated 5 out of 5 by from great easy to follow review was thorough I will use again
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use and helpful First time filing my taxes by myself and they made it easy and simple
Date published: 2021-02-22
Rated 4 out of 5 by from Made Easy As promoted, very easy to use. Walk through prompts, pacing, additional info available. Only issues were service quote of $40 not honored; it totaled $80 in the end. And constantly asked to upgrade to 'Max'.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Tax Filing First time preparing taxes as a new individual in the workforce
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use and file Have used this for several years and has always worked well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is excellent! Easy to use, accurate online guidance, fast expert assistance on my one customer assistance question, and Turbo Tax didn't require unnecessary extra payments.
Date published: 2021-02-22
Rated 5 out of 5 by from Very Helpful Doing the process myself helped me understand the factors that go into tax return but I was able to speak to a live agent who was very friendly and helped me make sure I was doing everything correctly - and save money I otherwise would have unnecessarily spent. Only issue is the hidden fee in TurboTax, seemed to be $40 and somehow added up to $195 at the end.
Date published: 2021-02-22
Rated 5 out of 5 by from Great site and easy to use Everything is easy to navigate. Instructions are easy to follow. Totally recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is quick and easy Using this for our 2nd year, as a tax consultant myself, makes doing our taxes extra easy. The fact that most information is remembered from the year before cuts down on the time of prep. The free military filing is definitely a plus, that keeps us coming back.
Date published: 2021-02-22
Rated 5 out of 5 by from Team Leader Fast and easy I like the fact that i dont have to make an appointment for someone to overcharge me.
Date published: 2021-02-22
Rated 5 out of 5 by from great easy to follow review was thorough I will use again
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use and helpful First time filing my taxes by myself and they made it easy and simple
Date published: 2021-02-22
Rated 4 out of 5 by from Made Easy As promoted, very easy to use. Walk through prompts, pacing, additional info available. Only issues were service quote of $40 not honored; it totaled $80 in the end. And constantly asked to upgrade to 'Max'.
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Tax Filing First time preparing taxes as a new individual in the workforce
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4184