TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from problems with Turbotax for part-year residents of New Hampshire, Turbotax fails to prorate the interest and dividend tax and will calculate tax as if you were present in the State for the entire year. Online help after 45 minutes could not fix it. I chose to file the NH return manually (it was very simple)
Date published: 2022-03-19
Rated 5 out of 5 by from easy to use used the basic and it worked great - easy to understand and explanations helped
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent I love how TurboTax takes you through all the sections. Makes filing taxes very easy.
Date published: 2022-03-19
Rated 2 out of 5 by from Beware Foolishly told turbo tax to file federal and state together. Federal was rejected and must be filed by mail due to an error in IRS records. State rejected because federal was rejected. Turbo tax customer support says $25 fee for state filing can't be refunded.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has Tested my Patience Every year turbo tax gives me issues on my computer with saving a return. It is very annoying and there should be some way turbo tax can write their program so that it does not give this much trouble.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Return Really efficient and smooth. Great communication. Easy to navigate.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is so fast and easy! TurboTax has made filing tax returns so easy! I’m so thankful
Date published: 2022-03-19
Rated 5 out of 5 by from Great experience with Turbo Tax! The forms are easy to read and I appreciate the explanation of the questions asked. I had to call for a question and both times the person who answered was very nice and very helpful.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is GREAT Easy to use. Had a needed chat with Toshya and she was very helpful
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent! Easy to follow instructions and love the explanations if you don't understand or just want more information why information is needed.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from problems with Turbotax for part-year residents of New Hampshire, Turbotax fails to prorate the interest and dividend tax and will calculate tax as if you were present in the State for the entire year. Online help after 45 minutes could not fix it. I chose to file the NH return manually (it was very simple)
Date published: 2022-03-19
Rated 5 out of 5 by from easy to use used the basic and it worked great - easy to understand and explanations helped
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent I love how TurboTax takes you through all the sections. Makes filing taxes very easy.
Date published: 2022-03-19
Rated 2 out of 5 by from Beware Foolishly told turbo tax to file federal and state together. Federal was rejected and must be filed by mail due to an error in IRS records. State rejected because federal was rejected. Turbo tax customer support says $25 fee for state filing can't be refunded.
Date published: 2022-03-19
Rated 3 out of 5 by from Turbo Tax has Tested my Patience Every year turbo tax gives me issues on my computer with saving a return. It is very annoying and there should be some way turbo tax can write their program so that it does not give this much trouble.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Return Really efficient and smooth. Great communication. Easy to navigate.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is so fast and easy! TurboTax has made filing tax returns so easy! I’m so thankful
Date published: 2022-03-19
Rated 5 out of 5 by from Great experience with Turbo Tax! The forms are easy to read and I appreciate the explanation of the questions asked. I had to call for a question and both times the person who answered was very nice and very helpful.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is GREAT Easy to use. Had a needed chat with Toshya and she was very helpful
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent! Easy to follow instructions and love the explanations if you don't understand or just want more information why information is needed.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4181