TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is still relevant Overall still generally a good, trusted, reliable and well known online tax service. Easy to use. Only problem that I continually find is the Password system. Regardless of how many times I think the password was verified, it always shows as invalid password and I am forced to use text verification. The system is almost perfect but otherwise a great product that is thank goodness still free. NO IDEAS INTENDED.
Date published: 2021-02-18
Rated 4 out of 5 by from Slightly confused My state return was rejected. Used the cobrowse feature to go over it but I still don’t understand what I changed or what needed to be changed to refile. I don’t feel like anything was changed but was instructed to refile. I hope it doesn’t come back rejected again. Fingers crossed..
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax was great I thought it was really user friendly and i got a response right away
Date published: 2021-02-18
Rated 5 out of 5 by from Great Simple easy and fast. And when you are unsure, you can go back as many times as you need to review, edit, change, delete, etc.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Process Turbotax guided me which made the process easy. I also liked the ability to connect with my bank and other institutions to complete my form with ease and accuracy.
Date published: 2021-02-18
Rated 5 out of 5 by from Made it very easy Used experts two times with questions, which I got prompt accurate answers to.
Date published: 2021-02-18
Rated 5 out of 5 by from Been the best for us! Answers all of our questions and is a great price for what you get!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is Easy I like using TurboTax because I can do my taxes in the comfort of my own home. Its fast, easy and simple to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy, fast, efficient It took me no time at all, it ask you every question verbatim and explains any information you do not fully understand. Highly recommended and good price.
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing!! Taxes and death are a guarantee...at least turbo tax can help navigate you through the difficulties and make it the easiest part of life!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4181
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is still relevant Overall still generally a good, trusted, reliable and well known online tax service. Easy to use. Only problem that I continually find is the Password system. Regardless of how many times I think the password was verified, it always shows as invalid password and I am forced to use text verification. The system is almost perfect but otherwise a great product that is thank goodness still free. NO IDEAS INTENDED.
Date published: 2021-02-18
Rated 4 out of 5 by from Slightly confused My state return was rejected. Used the cobrowse feature to go over it but I still don’t understand what I changed or what needed to be changed to refile. I don’t feel like anything was changed but was instructed to refile. I hope it doesn’t come back rejected again. Fingers crossed..
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax was great I thought it was really user friendly and i got a response right away
Date published: 2021-02-18
Rated 5 out of 5 by from Great Simple easy and fast. And when you are unsure, you can go back as many times as you need to review, edit, change, delete, etc.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Process Turbotax guided me which made the process easy. I also liked the ability to connect with my bank and other institutions to complete my form with ease and accuracy.
Date published: 2021-02-18
Rated 5 out of 5 by from Made it very easy Used experts two times with questions, which I got prompt accurate answers to.
Date published: 2021-02-18
Rated 5 out of 5 by from Been the best for us! Answers all of our questions and is a great price for what you get!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is Easy I like using TurboTax because I can do my taxes in the comfort of my own home. Its fast, easy and simple to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy, fast, efficient It took me no time at all, it ask you every question verbatim and explains any information you do not fully understand. Highly recommended and good price.
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing!! Taxes and death are a guarantee...at least turbo tax can help navigate you through the difficulties and make it the easiest part of life!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4181