TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax great service Thank you tax rep for all your help your service was amazing
Date published: 2021-02-19
Rated 1 out of 5 by from Software errors Multiple errors in the software this year, pretty disappointing. They literally sent me an email my return was rejected because of their software issues. The whole point is to be reliable here.
Date published: 2021-02-19
Rated 5 out of 5 by from Very quick, painless and simple It was a breeze. So much easier and relaxed than dealing with a third party
Date published: 2021-02-19
Rated 3 out of 5 by from Software Errors This is the second time I've had a software issue with TT. This time it resulted in a rejection by my state over an issue with the charitable contribution, of which I had exactly one cash donation. A cash donation and that results in an error. You have to do better than that TT.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax sucks this year I was very disappointed with using the product the because the software wasn't updated with the Cares Act information. I'm almost sure that my taxes were affected by not having the information that was needed. The other issue is that Turbo Tax wouldn't allow you the option to go back and change your choice of the version that you wanted to use. Turbo tax took half of my refund in fees. The other thing that annoys me is that you have to make an appointment for the Tax Expert, but they offer you the service
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax Made a Mistake on My VA State Taxes TurboTax software caused a mistake in my State of Virginia taxes. It sent me an email, and said it would help me fix it. It did not help. I had to figure the mistake out myself after an hour of trying to get TurboTax to help me.
Date published: 2021-02-19
Rated 3 out of 5 by from State return rejected multiple times I paid for the deluxe service, but my state return has been rejected twice, with the email from turbo tax only giving me vague information about what the problem is, and promising to walk me through what needs to be changed, but nothing is changed and the same return gets filed again.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to understand and follow! I have been using Turbo Tax for sometime already. I am 100% satisfied.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! turbo tax is very user friendly, quick easy to understand
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS PERFECT! TURBOTAX IS VERY EASY TO USE, SIMPLE COMMANDS AND VERY COMPLETE!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 4096
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax great service Thank you tax rep for all your help your service was amazing
Date published: 2021-02-19
Rated 1 out of 5 by from Software errors Multiple errors in the software this year, pretty disappointing. They literally sent me an email my return was rejected because of their software issues. The whole point is to be reliable here.
Date published: 2021-02-19
Rated 5 out of 5 by from Very quick, painless and simple It was a breeze. So much easier and relaxed than dealing with a third party
Date published: 2021-02-19
Rated 3 out of 5 by from Software Errors This is the second time I've had a software issue with TT. This time it resulted in a rejection by my state over an issue with the charitable contribution, of which I had exactly one cash donation. A cash donation and that results in an error. You have to do better than that TT.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax sucks this year I was very disappointed with using the product the because the software wasn't updated with the Cares Act information. I'm almost sure that my taxes were affected by not having the information that was needed. The other issue is that Turbo Tax wouldn't allow you the option to go back and change your choice of the version that you wanted to use. Turbo tax took half of my refund in fees. The other thing that annoys me is that you have to make an appointment for the Tax Expert, but they offer you the service
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax Made a Mistake on My VA State Taxes TurboTax software caused a mistake in my State of Virginia taxes. It sent me an email, and said it would help me fix it. It did not help. I had to figure the mistake out myself after an hour of trying to get TurboTax to help me.
Date published: 2021-02-19
Rated 3 out of 5 by from State return rejected multiple times I paid for the deluxe service, but my state return has been rejected twice, with the email from turbo tax only giving me vague information about what the problem is, and promising to walk me through what needs to be changed, but nothing is changed and the same return gets filed again.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to understand and follow! I have been using Turbo Tax for sometime already. I am 100% satisfied.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! turbo tax is very user friendly, quick easy to understand
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS PERFECT! TURBOTAX IS VERY EASY TO USE, SIMPLE COMMANDS AND VERY COMPLETE!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 4096