TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great experience Fast and easy. The people are very kind that work for TurboTax. Wow I’m very pleased and excited!!
Date published: 2022-03-25
Rated 5 out of 5 by from Really Easy Thanks Turbotax you guys really ROCK!! Well when I needed help I was able to reach out and get help I needed! Not only that you guys are easy to get a hold of thanks so much for the stress free process!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - a time saving tool It was very easy to instal and directions were clear and precise
Date published: 2022-03-25
Rated 2 out of 5 by from Lots of software issues and delays. I could not file my son's return on the first two tries because of a software issue with form 4972. I wasted several hours before I found a fix. He did not need this form but the program decided he did! Next, form 8915-F just became available on 03/24/2022. This was a widely used form because of the covid pandemic 401K withdrawals last year. I know many people, including myself, who will strongly look at other software options for next tax season! What a shame that this year has not been a good one for turbo tax.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great. I like the step by step instructions it is very helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Very easy to use! It made the process easy, quick and affordable
Date published: 2022-03-25
Rated 4 out of 5 by from My stuff It was great awesome super cool fun and great and smart awesome and great and awesome and easy and super great really easy fun great spectacular awesome cool and really easy kinda fun and cool
Date published: 2022-03-25
Rated 3 out of 5 by from Full Service Can not say I loved this experience. My contact person was amazing but the software was glitchy and the wait time for responses due to interaction via email, was not impressive. I probably will not recommend or do full service again.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is number one Very easy to use. Keeps all my Docs in one place. Answers all my questions. Gives me options to see for myself any changes made.
Date published: 2022-03-25
Rated 4 out of 5 by from A LITTLE CONFUSED ABOUT DEPRECIATION I didn't really understand why an $8500 item was depreciated at $420 for the first year for a 5 year depreciation. I wasn't able to find an answer on Turbo Tax but I just went with it. I figured TurboTax knew more than I did! Other than that, all was easy and good!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4042
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience Fast and easy. The people are very kind that work for TurboTax. Wow I’m very pleased and excited!!
Date published: 2022-03-25
Rated 5 out of 5 by from Really Easy Thanks Turbotax you guys really ROCK!! Well when I needed help I was able to reach out and get help I needed! Not only that you guys are easy to get a hold of thanks so much for the stress free process!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - a time saving tool It was very easy to instal and directions were clear and precise
Date published: 2022-03-25
Rated 2 out of 5 by from Lots of software issues and delays. I could not file my son's return on the first two tries because of a software issue with form 4972. I wasted several hours before I found a fix. He did not need this form but the program decided he did! Next, form 8915-F just became available on 03/24/2022. This was a widely used form because of the covid pandemic 401K withdrawals last year. I know many people, including myself, who will strongly look at other software options for next tax season! What a shame that this year has not been a good one for turbo tax.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great. I like the step by step instructions it is very helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Very easy to use! It made the process easy, quick and affordable
Date published: 2022-03-25
Rated 4 out of 5 by from My stuff It was great awesome super cool fun and great and smart awesome and great and awesome and easy and super great really easy fun great spectacular awesome cool and really easy kinda fun and cool
Date published: 2022-03-25
Rated 3 out of 5 by from Full Service Can not say I loved this experience. My contact person was amazing but the software was glitchy and the wait time for responses due to interaction via email, was not impressive. I probably will not recommend or do full service again.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is number one Very easy to use. Keeps all my Docs in one place. Answers all my questions. Gives me options to see for myself any changes made.
Date published: 2022-03-25
Rated 4 out of 5 by from A LITTLE CONFUSED ABOUT DEPRECIATION I didn't really understand why an $8500 item was depreciated at $420 for the first year for a 5 year depreciation. I wasn't able to find an answer on Turbo Tax but I just went with it. I figured TurboTax knew more than I did! Other than that, all was easy and good!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4042