TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Select all that apply to find reviewers similar to you.
Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
jharvey17 from
Used to love it
I loved turbo tax because it was easy and free but now they charge for every little thing and I will find a new service next year
Date published: 2021-03-01
Rated 3 out of 5 by
mainer104 from
Had problems this year for the first time.
I have used TurboTax for several years and loved it. This year it seemed much more difficult to use (no major changes in my situation) and ran into an error which they said a lot of people had experienced when I tried to file. Had to delete my state return, file federal separately, and now I have to go back and do the state all over again. Not really happy with this year's experience.
Date published: 2021-03-01
Rated 5 out of 5 by
Billygene1133 from
Awsome
It was very good. Easy to follow. used last year and will continue
Date published: 2021-03-01
Rated 5 out of 5 by
NMDJB from
Super simple to use and file !
Used for many, many years, always user friendly and quick to compete.
Date published: 2021-03-01
Rated 5 out of 5 by
RENEE1233 from
GOOD
GOOD WORK IS EASY SIMPLE EVEN WHEN YOU INTER ONE NUMBER IT WILL PULL UP YOUR W2
Date published: 2021-03-01
Rated 5 out of 5 by
lare bare from
Friendly and knowledgeable specialist
Abigale was very helpful, courteous and professional!
Date published: 2021-03-01
Rated 5 out of 5 by
Charmincustomer1 from
Charmin was great
I was leery giving someone on line a look at my tax stuff. Turned out to be a professional and private experience.
Date published: 2021-03-01
Rated 5 out of 5 by
Fetta from
SPLENDID: WAY TO GO TURBO
Turbo Tax made it look so simple I think a two year old would have managed it alone.
Date published: 2021-03-01
Rated 1 out of 5 by
ginaism from
Why take my $140 when I got zero help
I had to pay $140 just because I invested in a stock market this year. I have put every single information by myself, I didn't need any help with filing my taxes yet they mandated to pay $140 to upgrade my service. I will not use Turbo tax again, and switch to more competitive provider. Not happy at all.
Date published: 2021-03-01
Rated 5 out of 5 by
Tom Via22 from
George - Alain was AWESOME!!!
George was extremely help walking me through the process to eliminate the plenalty on my early withdrawal of my IRA because of COVID,
All TurboTax® Offerings Reviews - Page 405
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
jharvey17 from
Used to love it
I loved turbo tax because it was easy and free but now they charge for every little thing and I will find a new service next year
Date published: 2021-03-01
Rated 3 out of 5 by
mainer104 from
Had problems this year for the first time.
I have used TurboTax for several years and loved it. This year it seemed much more difficult to use (no major changes in my situation) and ran into an error which they said a lot of people had experienced when I tried to file. Had to delete my state return, file federal separately, and now I have to go back and do the state all over again. Not really happy with this year's experience.
Date published: 2021-03-01
Rated 5 out of 5 by
Billygene1133 from
Awsome
It was very good. Easy to follow. used last year and will continue
Date published: 2021-03-01
Rated 5 out of 5 by
NMDJB from
Super simple to use and file !
Used for many, many years, always user friendly and quick to compete.
Date published: 2021-03-01
Rated 5 out of 5 by
RENEE1233 from
GOOD
GOOD WORK IS EASY SIMPLE EVEN WHEN YOU INTER ONE NUMBER IT WILL PULL UP YOUR W2
Date published: 2021-03-01
Rated 5 out of 5 by
lare bare from
Friendly and knowledgeable specialist
Abigale was very helpful, courteous and professional!
Date published: 2021-03-01
Rated 5 out of 5 by
Charmincustomer1 from
Charmin was great
I was leery giving someone on line a look at my tax stuff. Turned out to be a professional and private experience.
Date published: 2021-03-01
Rated 5 out of 5 by
Fetta from
SPLENDID: WAY TO GO TURBO
Turbo Tax made it look so simple I think a two year old would have managed it alone.
Date published: 2021-03-01
Rated 1 out of 5 by
ginaism from
Why take my $140 when I got zero help
I had to pay $140 just because I invested in a stock market this year. I have put every single information by myself, I didn't need any help with filing my taxes yet they mandated to pay $140 to upgrade my service. I will not use Turbo tax again, and switch to more competitive provider. Not happy at all.
Date published: 2021-03-01
Rated 5 out of 5 by
Tom Via22 from
George - Alain was AWESOME!!!
George was extremely help walking me through the process to eliminate the plenalty on my early withdrawal of my IRA because of COVID,
All TurboTax® Offerings Reviews - Page 405
Date published: 2021-03-01