TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from State return was rejected due to untrue error my state return was rejected stating i did not file an accepted federal return which is incorrect! they both were filed at the same time and WAS accepted right away.
Date published: 2022-03-26
Rated 1 out of 5 by from Didn't specify Deluxe doesn't include state return And the links from paypal has free edition option. But it is gone when I get into turbotax.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome The software is easy to use and walked me through everything.
Date published: 2022-03-26
Rated 4 out of 5 by from Pretty good.... Lots of information on handling the millions of "tax this, but not that, except if" situations. But then can't find out how to enter an email address for Fed forms! Apparently this is an un-fixed error from last year. It may not be necessary for filing, but it will be some day. And I wasted quite a bit of time trying to fix it. And that was the next to last impression left. A line I couldn't fill on a form.
Date published: 2022-03-26
Rated 5 out of 5 by from As Always Turbo Tax Is A Very Good Tool I have been using Turbo Tax For Over Twenty Years And I have Never Regretted Using It. Before Turbo Tax I had To Take A Lot Of Time Looking For Various Forms And Doing The Calculations. This Tax Preparation Was For A Relative. I did Mine Earlier.
Date published: 2022-03-26
Rated 5 out of 5 by from Simple and easy I had a great overall experience with Turbo Tax. It was quick and painless.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent I have years filling with turbo tax and I love they always have a good advice and help me with all my neo
Date published: 2022-03-26
Rated 5 out of 5 by from Great Program I've been using this program for 8 years now and it's always been super easy to use, reasonably priced and is streamlined enough for those who just want to get it over with as quickly as possible, and in-depth enough for those penny-pinchers who want to squeeze out every last dollar available to them. There are a handful of areas for improvement...Personally I still feel uneasy about the ROTH IRA section as I always feel like maybe I'm not supposed to select it. It might be helpul if it would clarify if these contributions are the same or different from those that might appear on your W-2s. Might be nice if there was a way of identifying which itemized deductions fall under the standardized deduction and those that don't. I thought I wasn't allowed to itemize teacher classroom purchases since I was already taking the standard deduction, and later realized I could when I manually dug in and selected it. The program DID ask me if I had such expenses, but it never let me enter them until I dug under the sub-menu in tax breaks. I feel like it should've automatically offered it to me like it did for the ACA 1095, student loan interest and other breaks, since I did specify I qualified for it. Other than that, really great program!
Date published: 2022-03-26
Rated 5 out of 5 by from Made it easy I have investments and they made it easy and simple to use. I would get charged way more buy other people but this made it simple and affordable
Date published: 2022-03-26
Rated 3 out of 5 by from NOT AS GOOD AS IT CLAIMS Turbo Tax's Auto Look Up feature for financial institutions is worthless.... even though they are on my previous years' return.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from State return was rejected due to untrue error my state return was rejected stating i did not file an accepted federal return which is incorrect! they both were filed at the same time and WAS accepted right away.
Date published: 2022-03-26
Rated 1 out of 5 by from Didn't specify Deluxe doesn't include state return And the links from paypal has free edition option. But it is gone when I get into turbotax.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome The software is easy to use and walked me through everything.
Date published: 2022-03-26
Rated 4 out of 5 by from Pretty good.... Lots of information on handling the millions of "tax this, but not that, except if" situations. But then can't find out how to enter an email address for Fed forms! Apparently this is an un-fixed error from last year. It may not be necessary for filing, but it will be some day. And I wasted quite a bit of time trying to fix it. And that was the next to last impression left. A line I couldn't fill on a form.
Date published: 2022-03-26
Rated 5 out of 5 by from As Always Turbo Tax Is A Very Good Tool I have been using Turbo Tax For Over Twenty Years And I have Never Regretted Using It. Before Turbo Tax I had To Take A Lot Of Time Looking For Various Forms And Doing The Calculations. This Tax Preparation Was For A Relative. I did Mine Earlier.
Date published: 2022-03-26
Rated 5 out of 5 by from Simple and easy I had a great overall experience with Turbo Tax. It was quick and painless.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent I have years filling with turbo tax and I love they always have a good advice and help me with all my neo
Date published: 2022-03-26
Rated 5 out of 5 by from Great Program I've been using this program for 8 years now and it's always been super easy to use, reasonably priced and is streamlined enough for those who just want to get it over with as quickly as possible, and in-depth enough for those penny-pinchers who want to squeeze out every last dollar available to them. There are a handful of areas for improvement...Personally I still feel uneasy about the ROTH IRA section as I always feel like maybe I'm not supposed to select it. It might be helpul if it would clarify if these contributions are the same or different from those that might appear on your W-2s. Might be nice if there was a way of identifying which itemized deductions fall under the standardized deduction and those that don't. I thought I wasn't allowed to itemize teacher classroom purchases since I was already taking the standard deduction, and later realized I could when I manually dug in and selected it. The program DID ask me if I had such expenses, but it never let me enter them until I dug under the sub-menu in tax breaks. I feel like it should've automatically offered it to me like it did for the ACA 1095, student loan interest and other breaks, since I did specify I qualified for it. Other than that, really great program!
Date published: 2022-03-26
Rated 5 out of 5 by from Made it easy I have investments and they made it easy and simple to use. I would get charged way more buy other people but this made it simple and affordable
Date published: 2022-03-26
Rated 3 out of 5 by from NOT AS GOOD AS IT CLAIMS Turbo Tax's Auto Look Up feature for financial institutions is worthless.... even though they are on my previous years' return.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4014