TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
nhuiz25 from
Less satisfied this year
I prepared my taxes like I have always done. This year I paid out of pocket for my returns and then when I proceeded to finalize everything my taxes would not process. I then added the Max for an additional 50 bucks and proceeded and was charge an additional 90 bucks to file and then my taxes finally went through. So, all in all I was charge $130 for my taxes. I will not be filing my taxes through Turbo Tax next year.
Date published: 2021-02-25
Rated 5 out of 5 by
TK Starley from
I use Turbo Tax EVERY year
Turbo Tax has been a lifesaver for my husband and I in making filing our taxes super easy. The step by step questions and mistake checker is always so simple. I always feel confident filing our taxes and in using this for 10 years now I have never been audited.
Date published: 2021-02-25
Rated 5 out of 5 by
DUM DUM from
GREAT PRODUCT
EVERYTHING IS EASY AND CLEAR. I HAVE NEVER HAD A PROBLEM FILING WITH TURBO TAX. HEY AND IT IS NOT EXPENSIVE- CHEAPER THAN ANY TAX SERVICE.
Date published: 2021-02-25
Rated 4 out of 5 by
cleveland1224 from
Turbo Tax is the best
It makes it so easy and efficient for me to file online all by myself
Date published: 2021-02-25
Rated 3 out of 5 by
The Eggman from
Turbo tax over charged me.
Everything was good except they charged me 190 dollars and I wasn't aware until the end. They would say, we can't continue unless you upgrade, etc.
Date published: 2021-02-25
Rated 5 out of 5 by
Steff7766 from
Always Easy
I have used TurboTax to file my taxes the last five years. It's so easy. It only took a couple hours start to finish.
Date published: 2021-02-25
Rated 5 out of 5 by
Matt Hale from
Awesome
Very easy to do. My mom always did my taxes for me, she past away early in 2020. First time I ever did my taxes. You girls and guys made it simple. Only problem I had was to find out what I maid the year before. Once I did, like I said you guys and girls made it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
Patricia2018 from
Free is Not So Free!!
All of the representatives I spoke with were courteous, knowledgeable, and helpful. The service was excellent, but the cost was half of what I got as a return.
Date published: 2021-02-25
Rated 5 out of 5 by
LREESE from
TURO TAX IS GREAT
I SPOKE WITH ANGELA 2/25/2021 SHE WAS VERY KNOWLEDGABLE IN WHAT SHE DOES. SHE TOOK HER TIME WITH ME AND ALL MY QUESTIONS N ASSISTANCE WAS IN A TIMELY FASHION. ANGELA WAS GREAT
Date published: 2021-02-25
Rated 4 out of 5 by
Ms VB 1 from
Very easy
Easygoing was not hard for me and I don't do computer well
All TurboTax® Offerings Reviews - Page 4007
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
nhuiz25 from
Less satisfied this year
I prepared my taxes like I have always done. This year I paid out of pocket for my returns and then when I proceeded to finalize everything my taxes would not process. I then added the Max for an additional 50 bucks and proceeded and was charge an additional 90 bucks to file and then my taxes finally went through. So, all in all I was charge $130 for my taxes. I will not be filing my taxes through Turbo Tax next year.
Date published: 2021-02-25
Rated 5 out of 5 by
TK Starley from
I use Turbo Tax EVERY year
Turbo Tax has been a lifesaver for my husband and I in making filing our taxes super easy. The step by step questions and mistake checker is always so simple. I always feel confident filing our taxes and in using this for 10 years now I have never been audited.
Date published: 2021-02-25
Rated 5 out of 5 by
DUM DUM from
GREAT PRODUCT
EVERYTHING IS EASY AND CLEAR. I HAVE NEVER HAD A PROBLEM FILING WITH TURBO TAX. HEY AND IT IS NOT EXPENSIVE- CHEAPER THAN ANY TAX SERVICE.
Date published: 2021-02-25
Rated 4 out of 5 by
cleveland1224 from
Turbo Tax is the best
It makes it so easy and efficient for me to file online all by myself
Date published: 2021-02-25
Rated 3 out of 5 by
The Eggman from
Turbo tax over charged me.
Everything was good except they charged me 190 dollars and I wasn't aware until the end. They would say, we can't continue unless you upgrade, etc.
Date published: 2021-02-25
Rated 5 out of 5 by
Steff7766 from
Always Easy
I have used TurboTax to file my taxes the last five years. It's so easy. It only took a couple hours start to finish.
Date published: 2021-02-25
Rated 5 out of 5 by
Matt Hale from
Awesome
Very easy to do. My mom always did my taxes for me, she past away early in 2020. First time I ever did my taxes. You girls and guys made it simple. Only problem I had was to find out what I maid the year before. Once I did, like I said you guys and girls made it easy.
Date published: 2021-02-25
Rated 5 out of 5 by
Patricia2018 from
Free is Not So Free!!
All of the representatives I spoke with were courteous, knowledgeable, and helpful. The service was excellent, but the cost was half of what I got as a return.
Date published: 2021-02-25
Rated 5 out of 5 by
LREESE from
TURO TAX IS GREAT
I SPOKE WITH ANGELA 2/25/2021 SHE WAS VERY KNOWLEDGABLE IN WHAT SHE DOES. SHE TOOK HER TIME WITH ME AND ALL MY QUESTIONS N ASSISTANCE WAS IN A TIMELY FASHION. ANGELA WAS GREAT
Date published: 2021-02-25
Rated 4 out of 5 by
Ms VB 1 from
Very easy
Easygoing was not hard for me and I don't do computer well
All TurboTax® Offerings Reviews - Page 4007
Date published: 2021-02-25