TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very Helpful Thank you to the people who helped me in the live chat and phone calls with all of my questions.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitch I've updated my phone number but it is still wanting to send tax updates to my old no longer valid phone number. Poor service.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is super easy to use! First time using it and I thought it would be complicated. It love that it walks me through every step of the way. Questions something that may of been input incorrectly.
Date published: 2021-02-21
Rated 5 out of 5 by from Real-time Assistance was Awesome Turbo Tax was straight-forward. Elizabeth was awesome with her assistance, patience and sense of humor. She understood how nervous I felt and was extremely helpful and patient with me.
Date published: 2021-02-21
Rated 5 out of 5 by from great Turbo Tax was quick and easy to use!! I use it every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Another tax year done with Turbo Tax Easy to follow instructions. Had a little confusion when I neglected to delete an old income source at beginning of return. Was able to easily go back and correct it.
Date published: 2021-02-21
Rated 5 out of 5 by from Paul and Tamika are fantastic!!! They’re both patient and understanding as well as extremely knowledgeable. They really made me feel comfortable with doing my taxes online for the first time.
Date published: 2021-02-21
Rated 1 out of 5 by from Overpriced for nothing The software gave very confusing documents because the numbers did not add up, and eventually charged me 127$ for the returns
Date published: 2021-02-21
Rated 5 out of 5 by from Muhammad was extremely helpful! I asked a difficult question. It was so difficult that the question went to three other tax experts. Muhammad was persistent in finding the answer.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you for making this so easy. Great service. This year I was able to get this all complete eve with 3 kids running around seeking attention (and a husband!) easy as pi
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3948
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Helpful Thank you to the people who helped me in the live chat and phone calls with all of my questions.
Date published: 2021-02-21
Rated 1 out of 5 by from Glitch I've updated my phone number but it is still wanting to send tax updates to my old no longer valid phone number. Poor service.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is super easy to use! First time using it and I thought it would be complicated. It love that it walks me through every step of the way. Questions something that may of been input incorrectly.
Date published: 2021-02-21
Rated 5 out of 5 by from Real-time Assistance was Awesome Turbo Tax was straight-forward. Elizabeth was awesome with her assistance, patience and sense of humor. She understood how nervous I felt and was extremely helpful and patient with me.
Date published: 2021-02-21
Rated 5 out of 5 by from great Turbo Tax was quick and easy to use!! I use it every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Another tax year done with Turbo Tax Easy to follow instructions. Had a little confusion when I neglected to delete an old income source at beginning of return. Was able to easily go back and correct it.
Date published: 2021-02-21
Rated 5 out of 5 by from Paul and Tamika are fantastic!!! They’re both patient and understanding as well as extremely knowledgeable. They really made me feel comfortable with doing my taxes online for the first time.
Date published: 2021-02-21
Rated 1 out of 5 by from Overpriced for nothing The software gave very confusing documents because the numbers did not add up, and eventually charged me 127$ for the returns
Date published: 2021-02-21
Rated 5 out of 5 by from Muhammad was extremely helpful! I asked a difficult question. It was so difficult that the question went to three other tax experts. Muhammad was persistent in finding the answer.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you for making this so easy. Great service. This year I was able to get this all complete eve with 3 kids running around seeking attention (and a husband!) easy as pi
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3948