TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fast and easy Questions were answered clearly and the responses were prompt
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Saved Me a Lot of Money TurboTax live found an error that I had been doing for the last 8 years. This saved me thousands of dollars! #10/10
Date published: 2022-03-27
Rated 5 out of 5 by from Tubo tax works for me It helped me walk through everything and made it easy
Date published: 2022-03-27
Rated 2 out of 5 by from TT did not allow 4 something different this year Disconnect regarding information and instructions cost me over $1000. I followed directions, but program kept asking me to review something. I reviewed it, but TurboTax would not let me file until I changed it to something that did NOT follow their guidance. Disappointed. Involved lump sum social security. IRS may catch and refund me. That's happened before when I've used TT and the program made an error.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is an excellent product I am happy with the product. Since we have to file NY and NY, can you create a product that has filing for Federal and two states (NJ and NY)
Date published: 2022-03-27
Rated 4 out of 5 by from Improvement needed in certain areas There are some places in the desktop version of TurboTax where the suggestion of Yes/No choice is the opposite of what you mean. Also, it will be better if you can add more instruction / tips / clarifications to foreign income tax credit. The wordings of that part requires refinement.
Date published: 2022-03-27
Rated 5 out of 5 by from Great application Easy to use and helpful Thorough Well designed application
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax Business Makes Return Easy It covers many business related required taxation topics. I used it for many years. The more you use it they easier it become. One of the major drawback is that it does NOT support any data import as individual TurboTax software. This makes investment tax return filing process extremely cumbersome for returns involve stocks. I wish they can improve the Business version, just like other TurboTax individual versions.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is wonderful! This was my first time ever filing taxes and working with turbo was a wonderful first experience. I highly appreciate you guys! Thank you so much!
Date published: 2022-03-27
Rated 5 out of 5 by from help staff were very helpful rhonda and demetrius were very useful in helping me
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy Questions were answered clearly and the responses were prompt
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Saved Me a Lot of Money TurboTax live found an error that I had been doing for the last 8 years. This saved me thousands of dollars! #10/10
Date published: 2022-03-27
Rated 5 out of 5 by from Tubo tax works for me It helped me walk through everything and made it easy
Date published: 2022-03-27
Rated 2 out of 5 by from TT did not allow 4 something different this year Disconnect regarding information and instructions cost me over $1000. I followed directions, but program kept asking me to review something. I reviewed it, but TurboTax would not let me file until I changed it to something that did NOT follow their guidance. Disappointed. Involved lump sum social security. IRS may catch and refund me. That's happened before when I've used TT and the program made an error.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is an excellent product I am happy with the product. Since we have to file NY and NY, can you create a product that has filing for Federal and two states (NJ and NY)
Date published: 2022-03-27
Rated 4 out of 5 by from Improvement needed in certain areas There are some places in the desktop version of TurboTax where the suggestion of Yes/No choice is the opposite of what you mean. Also, it will be better if you can add more instruction / tips / clarifications to foreign income tax credit. The wordings of that part requires refinement.
Date published: 2022-03-27
Rated 5 out of 5 by from Great application Easy to use and helpful Thorough Well designed application
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax Business Makes Return Easy It covers many business related required taxation topics. I used it for many years. The more you use it they easier it become. One of the major drawback is that it does NOT support any data import as individual TurboTax software. This makes investment tax return filing process extremely cumbersome for returns involve stocks. I wish they can improve the Business version, just like other TurboTax individual versions.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is wonderful! This was my first time ever filing taxes and working with turbo was a wonderful first experience. I highly appreciate you guys! Thank you so much!
Date published: 2022-03-27
Rated 5 out of 5 by from help staff were very helpful rhonda and demetrius were very useful in helping me
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3913