TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome and super quick! makes filing easy and quick and the product is updated with current tax laws!
Date published: 2021-02-26
Rated 5 out of 5 by from Very Helpful especially with business deductions The Self-Employed tax form questions are very helpful. They highlight deductions that I did not know..
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is great It's easy to use, takes you step by step, and gives you detailed explanations at the click of a button. I recommend it to everyone
Date published: 2021-02-26
Rated 5 out of 5 by from awesome simply great!! 1st time I filed my taxes online. I highly recommend
Date published: 2021-02-26
Rated 5 out of 5 by from easy to use better than having to go to get your taxes prepared by some else
Date published: 2021-02-26
Rated 2 out of 5 by from Buggy and worse than before This year's turbotax was buggy and frustrating to use. It kept prompting me to review fields in forms that I had already auto-imported using TurboTax'x own auto-import feature. Fields that were meant to be left empty had irritating orange tooltips around them that wouldn't go away unless you hit a tiny "X" on them. This was super confusing. The worst part was at the review step - TurboTax made me completely refill out my W2 for some reason, and after wasting time doing this, I discovered that it had doubled my W2s from the same employer! So rediculous. It also made me enter information from my 2019 state tax return manually - which makes no sense because I've been doing my taxes on TurboTax for years and it already has my information! Y'all need to step up your product game here - after this year's experience I'm keen to explore other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's a great service. So easy... It's a great and easy service. A child could do this.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes Tax Returns Easy Appreciate plain language interpretations of complicated tax regulatuins. Thank you Turbotax!!
Date published: 2021-02-26
Rated 5 out of 5 by from awesome program Great experience easy to understand program and use. Thanks
Date published: 2021-02-26
Rated 4 out of 5 by from Easy as pie Simple as 123 Im not as smart as most people wnen it com3s to the internet and all its glory But Turbo Tax you rock
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome and super quick! makes filing easy and quick and the product is updated with current tax laws!
Date published: 2021-02-26
Rated 5 out of 5 by from Very Helpful especially with business deductions The Self-Employed tax form questions are very helpful. They highlight deductions that I did not know..
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is great It's easy to use, takes you step by step, and gives you detailed explanations at the click of a button. I recommend it to everyone
Date published: 2021-02-26
Rated 5 out of 5 by from awesome simply great!! 1st time I filed my taxes online. I highly recommend
Date published: 2021-02-26
Rated 5 out of 5 by from easy to use better than having to go to get your taxes prepared by some else
Date published: 2021-02-26
Rated 2 out of 5 by from Buggy and worse than before This year's turbotax was buggy and frustrating to use. It kept prompting me to review fields in forms that I had already auto-imported using TurboTax'x own auto-import feature. Fields that were meant to be left empty had irritating orange tooltips around them that wouldn't go away unless you hit a tiny "X" on them. This was super confusing. The worst part was at the review step - TurboTax made me completely refill out my W2 for some reason, and after wasting time doing this, I discovered that it had doubled my W2s from the same employer! So rediculous. It also made me enter information from my 2019 state tax return manually - which makes no sense because I've been doing my taxes on TurboTax for years and it already has my information! Y'all need to step up your product game here - after this year's experience I'm keen to explore other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's a great service. So easy... It's a great and easy service. A child could do this.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes Tax Returns Easy Appreciate plain language interpretations of complicated tax regulatuins. Thank you Turbotax!!
Date published: 2021-02-26
Rated 5 out of 5 by from awesome program Great experience easy to understand program and use. Thanks
Date published: 2021-02-26
Rated 4 out of 5 by from Easy as pie Simple as 123 Im not as smart as most people wnen it com3s to the internet and all its glory But Turbo Tax you rock
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3913