TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Takes the worry out of doing your taxes. Walks you through all the steps. You don't get that nagging feeling like you forgot something.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is amazing. Thomas is awesome i hope i get you next year thank
Date published: 2022-03-27
Rated 2 out of 5 by from Disappointed I spent the better part of 3 days just rying to install Turbo Tax on my desktop computer. Support recommended that I Pay for a new copy and download it. Still not able to get it to load. It stopped just after it unpacked. Support then suggested that I should get an independent computer expert to review my computer. Eventually I got it to load on my laptop. Transferred my data and then I started to run into blank pages. Did find help on line forthis and switching to administrator fixed it. I have been using Turbo Tax for over 20 years and never had the the problems and frustrationsI had this year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax live CPA is professional! Awesome service provided by TurboTax Live CPA, professional and knowledgable.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is excellent. I'm a retired CPA (age 79) & my firm used the professional version of Intuit (previously Lacerte). I've been using Turbo Tax since I retired 15 yrs ago. My only complaint, which I offer each year, is the software doesn't permit users to override the estimated tax calculations to save time. I compute my estimated payments as part of my annual tax projection & then I have to manipulate Turbo's numbers to agree with mine. Your data field below for nickname is a perfect example.
Date published: 2022-03-27
Rated 4 out of 5 by from Good tool for filing taxes I am using this software for another year to file taxes. I like how it keeps track of what I need to think about. My only complaint would be that definitions are not as complete as I would like . I have had to go to the IRS website for more complete descriptions.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome. Very easy to use This was my second use of filing. I'm still learning.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is easy Elizabeth was very nice and helpful in completing my taxes this year. The new breakdown and formatting allowed me to easily understand and follow how much I owe.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy Peasy Complicated taxes are made easy with this product.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is excellent Using TurboTax is much better than doing tax manually
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3908
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Takes the worry out of doing your taxes. Walks you through all the steps. You don't get that nagging feeling like you forgot something.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is amazing. Thomas is awesome i hope i get you next year thank
Date published: 2022-03-27
Rated 2 out of 5 by from Disappointed I spent the better part of 3 days just rying to install Turbo Tax on my desktop computer. Support recommended that I Pay for a new copy and download it. Still not able to get it to load. It stopped just after it unpacked. Support then suggested that I should get an independent computer expert to review my computer. Eventually I got it to load on my laptop. Transferred my data and then I started to run into blank pages. Did find help on line forthis and switching to administrator fixed it. I have been using Turbo Tax for over 20 years and never had the the problems and frustrationsI had this year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax live CPA is professional! Awesome service provided by TurboTax Live CPA, professional and knowledgable.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is excellent. I'm a retired CPA (age 79) & my firm used the professional version of Intuit (previously Lacerte). I've been using Turbo Tax since I retired 15 yrs ago. My only complaint, which I offer each year, is the software doesn't permit users to override the estimated tax calculations to save time. I compute my estimated payments as part of my annual tax projection & then I have to manipulate Turbo's numbers to agree with mine. Your data field below for nickname is a perfect example.
Date published: 2022-03-27
Rated 4 out of 5 by from Good tool for filing taxes I am using this software for another year to file taxes. I like how it keeps track of what I need to think about. My only complaint would be that definitions are not as complete as I would like . I have had to go to the IRS website for more complete descriptions.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome. Very easy to use This was my second use of filing. I'm still learning.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is easy Elizabeth was very nice and helpful in completing my taxes this year. The new breakdown and formatting allowed me to easily understand and follow how much I owe.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy Peasy Complicated taxes are made easy with this product.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is excellent Using TurboTax is much better than doing tax manually
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3908