TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Raqdocs01 from
I Love Turbo Tax
I have been using TurboTax for years, always easy, always user friendly and accurate!!
Date published: 2021-02-25
Rated 5 out of 5 by
Craig150 from
Turbo Tax easy to use
I have been using Turbo Tax for almost 30 years and each year the experience is the same. The software is easy to use and accurate and they are always improving the software.
Date published: 2021-02-25
Rated 3 out of 5 by
fish4fun2021 from
Was late to incorporate 2019 Security Act
Frustrating to have to work around TT inability to properly incorporate IRA RMD & QCD legislative changes
Date published: 2021-02-25
Rated 1 out of 5 by
Juru21 from
They Charge
They advertise being free but they will always charge you no matter what.
Date published: 2021-02-25
Rated 5 out of 5 by
null from
I Love turbo tax
Love the way turbo tax completed my taxes and got me my full refund due to me
Date published: 2021-02-25
Rated 5 out of 5 by
210SA from
Easy and Convenient.
I've been using Turbo Tax for more than 13 years and it's always easy and fast. My kids now also have used Turbo tax for their taxes and we are all very satisfied . Thank you !
Date published: 2021-02-25
Rated 2 out of 5 by
Y Smith from
I need all my money
I asked a question and did not get a direct answer. Why was I charged 40.00 extra. I fell like it was an undercover blow to my wallet. Next year I might do different. 40.00 for what I need all my money. I am honest and a single mother.
Date published: 2021-02-25
Rated 5 out of 5 by
Volfan52 from
Easy to do
Turbo Tax makes tax season so easy and I greatly appreciate it.
Date published: 2021-02-25
Rated 4 out of 5 by
ChillyWillyNJ from
Turbo Tax is Great, NY State is Confusing
Turbo tax remains the standard and generally speaking is very user friendly. That being said, the integration between Turbo Tax and the NY state tax returns, specifically involving unemployment compensation and partial year resident forms is wildly confusing and seemingly glitchy to boot. That being said, my live tax chat assistance helped me slog through it all and I was very grateful for Nerice's help. I'm satisfied with my return and it feels accurate but I am haunted by the feeling that NY state is going to come after me for more money.
Date published: 2021-02-25
Rated 5 out of 5 by
1234Gary56789 from
Seamless
An easy and inexpensive way to file your taxes correctly Gary
All TurboTax® Offerings Reviews - Page 3889
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Raqdocs01 from
I Love Turbo Tax
I have been using TurboTax for years, always easy, always user friendly and accurate!!
Date published: 2021-02-25
Rated 5 out of 5 by
Craig150 from
Turbo Tax easy to use
I have been using Turbo Tax for almost 30 years and each year the experience is the same. The software is easy to use and accurate and they are always improving the software.
Date published: 2021-02-25
Rated 3 out of 5 by
fish4fun2021 from
Was late to incorporate 2019 Security Act
Frustrating to have to work around TT inability to properly incorporate IRA RMD & QCD legislative changes
Date published: 2021-02-25
Rated 1 out of 5 by
Juru21 from
They Charge
They advertise being free but they will always charge you no matter what.
Date published: 2021-02-25
Rated 5 out of 5 by
null from
I Love turbo tax
Love the way turbo tax completed my taxes and got me my full refund due to me
Date published: 2021-02-25
Rated 5 out of 5 by
210SA from
Easy and Convenient.
I've been using Turbo Tax for more than 13 years and it's always easy and fast. My kids now also have used Turbo tax for their taxes and we are all very satisfied . Thank you !
Date published: 2021-02-25
Rated 2 out of 5 by
Y Smith from
I need all my money
I asked a question and did not get a direct answer. Why was I charged 40.00 extra. I fell like it was an undercover blow to my wallet. Next year I might do different. 40.00 for what I need all my money. I am honest and a single mother.
Date published: 2021-02-25
Rated 5 out of 5 by
Volfan52 from
Easy to do
Turbo Tax makes tax season so easy and I greatly appreciate it.
Date published: 2021-02-25
Rated 4 out of 5 by
ChillyWillyNJ from
Turbo Tax is Great, NY State is Confusing
Turbo tax remains the standard and generally speaking is very user friendly. That being said, the integration between Turbo Tax and the NY state tax returns, specifically involving unemployment compensation and partial year resident forms is wildly confusing and seemingly glitchy to boot. That being said, my live tax chat assistance helped me slog through it all and I was very grateful for Nerice's help. I'm satisfied with my return and it feels accurate but I am haunted by the feeling that NY state is going to come after me for more money.
Date published: 2021-02-25
Rated 5 out of 5 by
1234Gary56789 from
Seamless
An easy and inexpensive way to file your taxes correctly Gary
All TurboTax® Offerings Reviews - Page 3889
Date published: 2021-02-25