TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS AWESOMELY GREAT! VERY EASY AND COMFORTABLE TO USE, I USE IT EVERY YEAR
Date published: 2022-03-28
Rated 5 out of 5 by from great program and very intuitive was easy and the way tey walk me through last year makes me feel safe and easy
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is painless Easy and thorough. Made filing simple and painless.
Date published: 2022-03-28
Rated 4 out of 5 by from Most helpful in getting the most amount for tax re I enjoy the format of the Intuit Turbotax system. It is a time saver and I can see the results on the screen as I am filing. I highly recommend this product to anyone that needs an accurate and timely tax return. Most satisfied
Date published: 2022-03-28
Rated 4 out of 5 by from Should have information about Economic Stimulus I finished the tax at least a month ahead, but I don't know how to deal with the Economic Stimulus Payment. I have to research online to know how to handle it. It would have been better if Turbo Tax has these information upfront. A lot of tax preparation question is hard to find within Turbo Tax, making filing difficult. An example is for ISO.
Date published: 2022-03-28
Rated 5 out of 5 by from Taxes made Easy Turbo Tax is a very intuitive and easy program to use. Every year it becomes better and easier to use. Such a time-saver! Highly recommend.
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and easy to use! Took me 10 minutes to file my state and federal taxes
Date published: 2022-03-28
Rated 5 out of 5 by from easy! super easy, even for self employed individuals, yay!
Date published: 2022-03-28
Rated 2 out of 5 by from Lots to be desired this year Took a very long time to incorporate from 8915F, then when finally available the wording was so poor that a lot of people, just look at the community conversations, were frustrated and confused about the disaster distribution information. I am pretty sure many people will submit not realizing that part of the income that should be taxed this year is not included. REVIEW THE WORDING FOR FORM 8915 E information entry section, you have to enter the amounts twice nd it is NOT clear. Then please improve the quality of your TurboTax representatives. Until I spoke with an expert I got so many I do not have any clue as to what form you are talking about from your representatives. A complete disaster this year!
Date published: 2022-03-28
Rated 2 out of 5 by from Review Title is a worthless field on this form Software overall is decent, but a quick google search will show there's an unresolved issue for S Corp form 2553 where the program continues to ask you for a form to file for S Corp status even if you already have filed, and doesn't allow you to proceed without an attachment. Overall it's evident that there's very little care given to UI/UX (That means user interface and User experience) at turbotax, and they need a better front end development team that understands it, BADLY.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOMELY GREAT! VERY EASY AND COMFORTABLE TO USE, I USE IT EVERY YEAR
Date published: 2022-03-28
Rated 5 out of 5 by from great program and very intuitive was easy and the way tey walk me through last year makes me feel safe and easy
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is painless Easy and thorough. Made filing simple and painless.
Date published: 2022-03-28
Rated 4 out of 5 by from Most helpful in getting the most amount for tax re I enjoy the format of the Intuit Turbotax system. It is a time saver and I can see the results on the screen as I am filing. I highly recommend this product to anyone that needs an accurate and timely tax return. Most satisfied
Date published: 2022-03-28
Rated 4 out of 5 by from Should have information about Economic Stimulus I finished the tax at least a month ahead, but I don't know how to deal with the Economic Stimulus Payment. I have to research online to know how to handle it. It would have been better if Turbo Tax has these information upfront. A lot of tax preparation question is hard to find within Turbo Tax, making filing difficult. An example is for ISO.
Date published: 2022-03-28
Rated 5 out of 5 by from Taxes made Easy Turbo Tax is a very intuitive and easy program to use. Every year it becomes better and easier to use. Such a time-saver! Highly recommend.
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and easy to use! Took me 10 minutes to file my state and federal taxes
Date published: 2022-03-28
Rated 5 out of 5 by from easy! super easy, even for self employed individuals, yay!
Date published: 2022-03-28
Rated 2 out of 5 by from Lots to be desired this year Took a very long time to incorporate from 8915F, then when finally available the wording was so poor that a lot of people, just look at the community conversations, were frustrated and confused about the disaster distribution information. I am pretty sure many people will submit not realizing that part of the income that should be taxed this year is not included. REVIEW THE WORDING FOR FORM 8915 E information entry section, you have to enter the amounts twice nd it is NOT clear. Then please improve the quality of your TurboTax representatives. Until I spoke with an expert I got so many I do not have any clue as to what form you are talking about from your representatives. A complete disaster this year!
Date published: 2022-03-28
Rated 2 out of 5 by from Review Title is a worthless field on this form Software overall is decent, but a quick google search will show there's an unresolved issue for S Corp form 2553 where the program continues to ask you for a form to file for S Corp status even if you already have filed, and doesn't allow you to proceed without an attachment. Overall it's evident that there's very little care given to UI/UX (That means user interface and User experience) at turbotax, and they need a better front end development team that understands it, BADLY.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3868