TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from MILLENIAL APPROVED super easy and fast , I usually go to my tax person every year but I decided to do my taxes on my own this year hopefully I didn't do anything wrong felt pretty confident
Date published: 2022-03-28
Rated 5 out of 5 by from Turbox is great! Friendly service great yo work with and easy to navigate
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax good as ever! Has some quirks but did its job and will continue to use it.
Date published: 2022-03-28
Rated 5 out of 5 by from Been using it for years and it always works and is Been using TurboTax for years and it is easy to use. The experts on Chat and phone were very professional, courteous, and helpful.
Date published: 2022-03-28
Rated 5 out of 5 by from TURBO TAX IS AWSOME LOVE IT ALWAYS USE THEM!!!!! THEY HELP YOU OUT ALOT
Date published: 2022-03-28
Rated 5 out of 5 by from Great Experience Lori was amazing. She was in constant contact with me throughout this whole process. Lori made it so easy for me
Date published: 2022-03-28
Rated 4 out of 5 by from Thanks for blonde-proofing the process! I love how simple TurboTax makes the entire filing process. From start to finish including understanding/reviewing odd tax situations. By simply clicking the circled ? in the top right corner, the window becomes a split-screen shared between the form you're on and either a direct answer or a list of articles that coincide w/the topic. Helpfully, hyperlinks to similar topics and definitions are mixed throughout both.
Date published: 2022-03-28
Rated 4 out of 5 by from Overall great tool I have used TT for many years and its always easy to use and accurate. My only complaint is the constant prompting to upgrade to the more expensive versions.
Date published: 2022-03-28
Rated 3 out of 5 by from Gets the job done but is laborious So much extra scrolling and having to click so many steps when a better layout could make it easier to see more information all in one screen for the section you are working on.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax Worked again this year The product worked well, however the download of one of the 1099-R forms had the EIN incorrect in one digit and resulted in a reject by IRS.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MILLENIAL APPROVED super easy and fast , I usually go to my tax person every year but I decided to do my taxes on my own this year hopefully I didn't do anything wrong felt pretty confident
Date published: 2022-03-28
Rated 5 out of 5 by from Turbox is great! Friendly service great yo work with and easy to navigate
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax good as ever! Has some quirks but did its job and will continue to use it.
Date published: 2022-03-28
Rated 5 out of 5 by from Been using it for years and it always works and is Been using TurboTax for years and it is easy to use. The experts on Chat and phone were very professional, courteous, and helpful.
Date published: 2022-03-28
Rated 5 out of 5 by from TURBO TAX IS AWSOME LOVE IT ALWAYS USE THEM!!!!! THEY HELP YOU OUT ALOT
Date published: 2022-03-28
Rated 5 out of 5 by from Great Experience Lori was amazing. She was in constant contact with me throughout this whole process. Lori made it so easy for me
Date published: 2022-03-28
Rated 4 out of 5 by from Thanks for blonde-proofing the process! I love how simple TurboTax makes the entire filing process. From start to finish including understanding/reviewing odd tax situations. By simply clicking the circled ? in the top right corner, the window becomes a split-screen shared between the form you're on and either a direct answer or a list of articles that coincide w/the topic. Helpfully, hyperlinks to similar topics and definitions are mixed throughout both.
Date published: 2022-03-28
Rated 4 out of 5 by from Overall great tool I have used TT for many years and its always easy to use and accurate. My only complaint is the constant prompting to upgrade to the more expensive versions.
Date published: 2022-03-28
Rated 3 out of 5 by from Gets the job done but is laborious So much extra scrolling and having to click so many steps when a better layout could make it easier to see more information all in one screen for the section you are working on.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax Worked again this year The product worked well, however the download of one of the 1099-R forms had the EIN incorrect in one digit and resulted in a reject by IRS.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3849