TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by zedm7 from What a Great Product! The online help staff are very friendly, helpful and knowledgeable!
Date published: 2023-04-11
Rated 5 out of 5 by Dani and Jack 2410 from Pretty easy First time filing Married filing Jointly - all good
Date published: 2023-04-11
Rated 2 out of 5 by Drew G Lines from TurboTax used to be great. I have used TurboTax every year to file my taxes since I was 18 years old. Every year the prices seem to increase and the services they provide stay the same. I hate how they seem to charge more and more even just for basic service. I understand there is a cost for convenience but it's getting to be outrageous and not worth it.
Date published: 2023-04-11
Rated 5 out of 5 by Ayaansh from Turbo Tax is great First time but very efficient experience and Maria who helped me with the expert advice was really polite and thorough with her suggestions.
Date published: 2023-04-11
Rated 4 out of 5 by Kirby2953 from Experience was GOOD We were doing well and then got stuck. We chose to call and ask for help. Rhonda called us back and led us through the process to get unstuck. She was very good and patient with us. Great Experience with her.
Date published: 2023-04-11
Rated 4 out of 5 by Turkey Lips from I appreciate the service. The process is pretty quick and simple. I will certainly recommend it to my friends.
Date published: 2023-04-11
Rated 5 out of 5 by dkmelton from TurboTax is EASY! The product was easy to use and navigate and did not take long to finish. The search option was helpful when needed.
Date published: 2023-04-11
Rated 5 out of 5 by Mamamex from Turbo Tax Makes Tax Time A Breeze Turbo Tax makes it almost enjoyable to file your taxes. It walks you through all the areas that can increase your refund and not forget anything.
Date published: 2023-04-11
Rated 5 out of 5 by Tweeder7 from Turbo tax did a wonderful job! Turbo tax was quick and easy to use. I'll be using it for now on
Date published: 2023-04-11
Rated 2 out of 5 by RB1RB from Average/Poor Software and Horrible Support Bad instructions Not showing where numbers come from and going to The poor interface between Federal and States Almost no guidance for Digital Assets
All TurboTax® Offerings Reviews - Page 3826
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by zedm7 from What a Great Product! The online help staff are very friendly, helpful and knowledgeable!
Date published: 2023-04-11
Rated 5 out of 5 by Dani and Jack 2410 from Pretty easy First time filing Married filing Jointly - all good
Date published: 2023-04-11
Rated 2 out of 5 by Drew G Lines from TurboTax used to be great. I have used TurboTax every year to file my taxes since I was 18 years old. Every year the prices seem to increase and the services they provide stay the same. I hate how they seem to charge more and more even just for basic service. I understand there is a cost for convenience but it's getting to be outrageous and not worth it.
Date published: 2023-04-11
Rated 5 out of 5 by Ayaansh from Turbo Tax is great First time but very efficient experience and Maria who helped me with the expert advice was really polite and thorough with her suggestions.
Date published: 2023-04-11
Rated 4 out of 5 by Kirby2953 from Experience was GOOD We were doing well and then got stuck. We chose to call and ask for help. Rhonda called us back and led us through the process to get unstuck. She was very good and patient with us. Great Experience with her.
Date published: 2023-04-11
Rated 4 out of 5 by Turkey Lips from I appreciate the service. The process is pretty quick and simple. I will certainly recommend it to my friends.
Date published: 2023-04-11
Rated 5 out of 5 by dkmelton from TurboTax is EASY! The product was easy to use and navigate and did not take long to finish. The search option was helpful when needed.
Date published: 2023-04-11
Rated 5 out of 5 by Mamamex from Turbo Tax Makes Tax Time A Breeze Turbo Tax makes it almost enjoyable to file your taxes. It walks you through all the areas that can increase your refund and not forget anything.
Date published: 2023-04-11
Rated 5 out of 5 by Tweeder7 from Turbo tax did a wonderful job! Turbo tax was quick and easy to use. I'll be using it for now on
Date published: 2023-04-11
Rated 2 out of 5 by RB1RB from Average/Poor Software and Horrible Support Bad instructions Not showing where numbers come from and going to The poor interface between Federal and States Almost no guidance for Digital Assets
All TurboTax® Offerings Reviews - Page 3826
Date published: 2023-04-11