TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome service she was fast and very friendly I am very grateful for the live reps!
Date published: 2021-02-25
Rated 5 out of 5 by from Love TurboTax! Have used it for many years! Love TurboTax! Have used it for many years! Thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Could be better This year (February 2021) I had two serious issues with TurboTax: 1) Form 8938 (2020) was not ready or up to date on TurboTax online till 25th February 2021. This caused a few weeks of delay in my filing. 2) Somehow I missed or TurboTax did not ask for applying state refund to estimated tax for next year. All manners of search became a circular loop on Federal refund and estimated tax. It was by luck that I read one of the articles titled California 2016 estimated tax that gave me a hint as to what I missed and how to get there. Few hours of frustration could have been avoided if a search on "State refund applied to next year" would have told me what to do. Other items was good and straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from love this it's so easy! i did it in like 3 second tbh! so anyone can do it i think.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax, so easy a child could do it !! Very easy to understand and they're very helpful if you do encounter a problem. Kudos to TurboTax!!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing out LLC returns easy Please create either a Mac version of this, or an online version I can use with my Mac. The ease of doing an LLC return is great.
Date published: 2021-02-25
Rated 4 out of 5 by from Like turbo tax I like turbo tax a lot since I do not like doing taxes. However, This year i was not able to speak with someone. since they wanted me to call. plus the Price for this is increasingly high this year. I find it expensive. I realize it comes out of my return, but still.
Date published: 2021-02-25
Rated 5 out of 5 by from TurBotax helps you step by step. the program downloads information in some cases, making the process of reporting various forms far easier. When I was unable to resolve a complex issue, Customer Service assisted me step by step.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is way better than H&R Block! I have always used H&R Block online, but this year there was a glitch in their software where I could not enter several forms (said they were not ready yet) After contacting them and much frustration, I decided to use TurboTax Online. It was much more thorough than H&R block and not one problem with the software. Very pleased!!
Date published: 2021-02-25
Rated 5 out of 5 by from So easy!! Even in these complex times. I’ve never been able to file my own taxes! It’s always been to complicated for me. Especially this year with the pandemic messing everything up!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome service she was fast and very friendly I am very grateful for the live reps!
Date published: 2021-02-25
Rated 5 out of 5 by from Love TurboTax! Have used it for many years! Love TurboTax! Have used it for many years! Thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Could be better This year (February 2021) I had two serious issues with TurboTax: 1) Form 8938 (2020) was not ready or up to date on TurboTax online till 25th February 2021. This caused a few weeks of delay in my filing. 2) Somehow I missed or TurboTax did not ask for applying state refund to estimated tax for next year. All manners of search became a circular loop on Federal refund and estimated tax. It was by luck that I read one of the articles titled California 2016 estimated tax that gave me a hint as to what I missed and how to get there. Few hours of frustration could have been avoided if a search on "State refund applied to next year" would have told me what to do. Other items was good and straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from love this it's so easy! i did it in like 3 second tbh! so anyone can do it i think.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax, so easy a child could do it !! Very easy to understand and they're very helpful if you do encounter a problem. Kudos to TurboTax!!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing out LLC returns easy Please create either a Mac version of this, or an online version I can use with my Mac. The ease of doing an LLC return is great.
Date published: 2021-02-25
Rated 4 out of 5 by from Like turbo tax I like turbo tax a lot since I do not like doing taxes. However, This year i was not able to speak with someone. since they wanted me to call. plus the Price for this is increasingly high this year. I find it expensive. I realize it comes out of my return, but still.
Date published: 2021-02-25
Rated 5 out of 5 by from TurBotax helps you step by step. the program downloads information in some cases, making the process of reporting various forms far easier. When I was unable to resolve a complex issue, Customer Service assisted me step by step.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is way better than H&R Block! I have always used H&R Block online, but this year there was a glitch in their software where I could not enter several forms (said they were not ready yet) After contacting them and much frustration, I decided to use TurboTax Online. It was much more thorough than H&R block and not one problem with the software. Very pleased!!
Date published: 2021-02-25
Rated 5 out of 5 by from So easy!! Even in these complex times. I’ve never been able to file my own taxes! It’s always been to complicated for me. Especially this year with the pandemic messing everything up!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3798